Food delivery & quick commerce VoC apps

Apps for delivery platforms that attribute every complaint to the side that caused it: merchant, rider or platform.

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19 apps

Food delivery & quick commerce

Thousand Plates

Yesterday's orders as a thousand plates; every broken one has an owner.

Food delivery & quick commerce

Kitchen Docket

Diners' verdicts printed like an order ticket and pinned on the kitchen rail.

Food delivery & quick commerce

Lantern Watch

Each at-risk dinner order lights a lantern; the war room puts them out.

Food delivery & quick commerce

Refund Roulette

Same cold burger, eleven different payouts. Spin it, see the bias, stop the wheel.

Food delivery & quick commerce

Kitchen Code Red

Food-poisoning report to paused kitchen to regulator pack, on one stopwatch.

Food delivery & quick commerce

Who Pays Sorry

Every voucher paid for someone else's mistake, traced, billed and recovered with evidence.

Food delivery & quick commerce

Red String Board

Scripted refund claims tied with red string; innocents pulled out; leakage stopped.

Food delivery & quick commerce

Not My Rider

Customers notice when the rider isn't the one in the app. Listen first.

Food delivery & quick commerce

Shade Hours

In midday heat, customers become witnesses and riders get pulled into shade.

Food delivery & quick commerce

Dish Passport

Every dish gets a passport: how far it goes before it spoils.

Food delivery & quick commerce

Promise Statement

Members get a monthly statement of promises kept, broken and already paid.

Food delivery & quick commerce

Kitchen Unmasked

Four brands on the app, one kitchen behind them. Unmask it, fix it once.

Food delivery & quick commerce

Crew Tell-Back

Riders and drivers hear, in their own language, what their complaints changed.

Food delivery & quick commerce

Recipe Equalizer

Every dish gets a mixing desk: salt, spice, portion, texture, heat.

Food delivery & quick commerce

Raid-Ready Sweep

Customers found the expired yoghurt first. Sweep those shelves before the inspector does.

Food delivery & quick commerce

Partner Canary

Partners' public reviews sing a warning days before your own customers complain.

Food delivery & quick commerce

Fantasy Partner League

Managers draft partners and score only on improvements customers confirm.

Food delivery & quick commerce

Swap Sommelier

Customers teach pickers which substitutions they forgive, and which they never will.

Food delivery & quick commerce

Domino Clock

Replay last quarter's cascade, then catch today's wobbling domino before customers feel it.

Suites

Frontline Suite

Money Suite

Duty of Care Suite

Partners & Rivals Suite

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

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