Partners & Rivals Suite

The parties in the customer's story you do not employ. Attribute each complaint to the side that caused it (merchant, rider, seller, carrier or platform) before you count it, hear every side, recover the cost, and read rivals through public voice: switching patterns, counter-moves and blind comparisons.

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26 apps

Runs on OnClarity Voice of Customer

Food delivery & quick commerce

Thousand Plates

Yesterday's orders as a thousand plates; every broken one has an owner.

Fault Atlas

Repaint the city by who caused each complaint, not who got blamed.

Blind Taste Test

Brand names hidden. Guess who it's about. Every miss becomes a fix.

Counter-Move Clock

A rival moves, your clock starts: answer in service, and prove it worked.

Their Monday Memo

Your rival's likely Monday brief, inferred from public voice and scored every week.

Countdown Pledges

Before each peak, every partner sees last season's failures and picks one pledge.

Three Witnesses

When customers complain, ask the other sides, then show every testimony.

Sent to the Branch

The branch visits your app caused: first in app reviews, then the queue.

Food delivery & quick commerce

Who Pays Sorry

Every voucher paid for someone else's mistake, traced, billed and recovered with evidence.

Switching Currents

See who customers leave you for, why, and when the next tide surges.

Yellow Card Review

Partners get referee cards backed by customer evidence, and must earn them back.

Same-Street Duel

Your branch against the rival across the street, round by round.

Mobility & automotive

Check Engine Light

Every showroom and service centre, yours and rivals', as a dashboard lit by reviews.

Unofficial Status Page

Your status page repainted by customers; count the red days you never declared.

Fair Hearing Desk

No driver, rider or seller is penalised for complaints someone else caused.

Envy Ledger

Every 'why can't you be like them?' becomes a practice you adopt.

Common Thread

Fourteen things break at once? Find the one shared thread, and clear the innocent.

Rival Deck

Every rival is a stat card. Play yours. Lost categories become moves.

Turf War

A board game of districts: which brand customers say wins each, and why.

Complainant Jury

The customers a partner failed decide whether its fix actually worked.

Food delivery & quick commerce

Partner Canary

Partners' public reviews sing a warning days before your own customers complain.

Food delivery & quick commerce

Fantasy Partner League

Managers draft partners and score only on improvements customers confirm.

Mentor Match

Pair a struggling partner with a nearby peer who verifiably fixed it.

Share of Service

Share of voice counts noise; share of service counts who helped.

Lifeboat Mode

When a rival's service sinks, be ready for its passengers, then keep them.

Earned Visibility

Customer evidence moves partners up or down, and every move shows why.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

2026 OnClarity. All rights reserved.

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2026 OnClarity. All rights reserved.

Privacy Policy

Terms of Service

MSA

Cookie Notice

Linkedin

2026 OnClarity. All rights reserved.

Privacy Policy

Terms of Service

MSA

Cookie Notice

Linkedin