Were building secure, human customer experiences that actually work

Were building secure, human customer experiences that actually work

Made in London, NYC and Riyadh. Operating globally.

Made in London, NYC and Riyadh. Operating globally.

We help companies serve customers clearly—and do it in a way that’s safe, compliant, and actually improves the product over time.

We help companies serve customers clearly—and do it in a way that’s safe, compliant, and actually improves the product over time.

Executive Team

Our Founders

Our Founders

"we're building the future of customer experience"

Co-Founder and CEO

Abed Kasaji

"we're building the future of customer experience"

Co-Founder and CEO

Abed Kasaji

"What's different for us is that we're actually solving probems"

Co-Founder and CTO

Pavel Kotchetkov

"What's different for us is that we're actually solving probems"

Co-Founder and CTO

Pavel Kotchetkov

Our Backers

Backed to build the

Backed to build the

safest customer experiences

safest customer experiences

Led by Prosus Ventures, alongside operators who care about compliance, craft, and real outcomes. Our backers help us move fast and stay rigorous on security, data privacy, and measurable results.

Prosus Ventures

Global consumer internet group and one of the largest technology investors in the world.

Global consumer internet group and one of the largest technology investors in the world.

Global consumer internet group and one of the largest technology investors in the world.

STV AI Fund (backed by Google)

A collaboration supporting AI innovation through funding and strategic partnerships.

A collaboration supporting AI innovation through funding and strategic partnerships.

A collaboration supporting AI innovation through funding and strategic partnerships.

Sukna Ventures

A venture capital firm investing in transformative AI and technology companies.

A venture capital firm investing in transformative AI and technology companies.

A venture capital firm investing in transformative AI and technology companies.

[Angels]

Our Values

What Clarity

What Clarity

stands for

stands for

Customer obsession

We listen first and build second, making sure every decision starts with real customer needs.

Compliance leader

We design with rules in mind from the very beginning, never as an afterthought.

Reliability & trust

We’d rather be steady than flashy, ensuring our tools work consistently when they’re needed most.

Local proximity

We build tools that feel natural to use, adapting seamlessly to globally specific regions.

Craftsmanship

We care about the small details, not just speed — quality and precision define our work.

Ethics

We protect customer data as if it were our own, with integrity guiding every choice.

FAQ's

Frequently Asked

Questions

FAQ's

Frequently Asked

Questions

FAQ's

Frequently Asked
Questions

How secure is Clarity?

Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PIDL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.

How do you stop hallucinations or off-brand replies?

What does Clarity’s customer service look like?

Can humans stay in control?

How do agents work across languages and channels?

How secure is Clarity?

Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PIDL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.

How do you stop hallucinations or off-brand replies?

What does Clarity’s customer service look like?

Can humans stay in control?

How do agents work across languages and channels?

2025 Clarity. All rights reserved.

2025 Clarity. All rights reserved.

2025 Clarity. All rights reserved.