We’re building secure, human customer experiences that actually work
Made in London, NYC and Riyadh. Operating globally.
We’re building secure, human customer experiences that actually work
Made in London, NYC and Riyadh. Operating globally.
We’re building secure, human customer experiences that actually work
Made in London, NYC and Riyadh. Operating globally.
We help companies serve customers clearly—and do it in a way that’s safe, compliant, and actually improves the product over time.
We help companies serve customers clearly—and do it in a way that’s safe, compliant, and actually improves the product over time.
We help companies serve customers clearly—and do it in a way that’s safe, compliant, and actually improves the product over time.
Executive Teram
Our Founders
Executive Teram
Our Founders
Executive Teram
Our Founders
"We're building the future of customer experience"
Co-Founder and CEO
Abed Kasaji
"We're building the future of customer experience"
Co-Founder and CEO
Abed Kasaji
"We're building the future of customer experience"
Co-Founder and CEO
Abed Kasaji
"What's different for us is that we're actually solving problems"
Co-Founder and CTO
Pavel Kotchetkov
"What's different for us is that we're actually solving problems"
Co-Founder and CTO
Pavel Kotchetkov
"What's different for us is that we're actually solving problems"
Co-Founder and CTO
Pavel Kotchetkov
Talented People
Our Team
Talented People
Our Team
Talented People
Our Team
Our Backers
Backed to build the
Backed to build the
Backed to build the
safest customer experiences
safest customer experiences
safest customer experiences
Led by Prosus Ventures, alongside operators who care about compliance, craft, and real outcomes. Our backers help us move fast and stay rigorous on security, data privacy, and measurable results.
Prosus Ventures
Global consumer internet group and one of the largest technology investors in the world.
Global consumer internet group and one of the largest technology investors in the world.
Global consumer internet group and one of the largest technology investors in the world.
STV AI Fund (backed by Google)
A collaboration supporting AI innovation through funding and strategic partnerships.
A collaboration supporting AI innovation through funding and strategic partnerships.
A collaboration supporting AI innovation through funding and strategic partnerships.
Sukna Ventures
A venture capital firm investing in transformative AI and technology companies.
A venture capital firm investing in transformative AI and technology companies.
A venture capital firm investing in transformative AI and technology companies.
[Angels]
Our Values
What Clarity
stands for
Our Values
What Clarity stands for
Our Values
What Clarity stands for
Customer obsession
We listen first and build second, making sure every decision starts with real customer needs.
Compliance leader
We design with rules in mind from the very beginning, never as an afterthought.
Reliability & trust
We’d rather be steady than flashy, ensuring our tools work consistently when they’re needed most.
Local proximity
We build tools that feel natural to use, adapting seamlessly to globally specific regions.
Craftsmanship
We care about the small details, not just speed — quality and precision define our work.
Ethics
We protect customer data as if it were our own, with integrity guiding every choice.
FAQ's
Frequently Asked
Questions
How secure is Clarity?
Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PDPL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.
How do you stop hallucinations or off-brand replies?
What does Clarity’s customer service look like?
Can humans stay in control?
How do agents work across languages and channels?
FAQ's
Frequently Asked
Questions
How secure is Clarity?
Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PDPL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.
How do you stop hallucinations or off-brand replies?
What does Clarity’s customer service look like?
Can humans stay in control?
How do agents work across languages and channels?
FAQ's
Frequently Asked
Questions
How secure is Clarity?
Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PDPL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.
How do you stop hallucinations or off-brand replies?
What does Clarity’s customer service look like?
Can humans stay in control?
How do agents work across languages and channels?
System normal
System normal
System normal