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Customer Service

AI Agents

Voice of customer

Product

About

Careers

Security

Our Raise

Request a demo

Voice of customer

Understand your customers

Turn customer feedback from multiple sources into clear insights that help your team solve problems at the root.

Request a demo

Our AI safety guardrails

Understand your customers

Turn customer feedback from multiple sources into clear insights that help your team solve problems at the root.

Request a demo

Voice of customer

Understand your customers

Turn customer feedback from multiple sources into clear insights that help your team solve problems at the root.

Request a demo

Abdul

09:58

Hey, it’s not letting me login to my account again.

Abdul

09:58

I’ve definitely entered the right details.

Negative Sentiment

[Login Issue + Sign-up Issue] Registered

80

hours/week

Login Issues

54 customers

Reviews

Login Issues

Chats

Login Issues

"Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact issues fast."

55%

faster VoC analysis time

Jen Barwick

Head of Customer Experience

"Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact issues fast."

55%

faster VoC analysis time

Jen Barwick

Head of Customer Experience

"Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact issues fast."

55%

faster VoC analysis time

Jen Barwick

Head of Customer Experience

The smart way to close

the feedback loop

Capture comments from chats, surveys, socials and reviews, then use AI to surface themes and insights your team can act on.

The smart way to close
the feedback loop

Capture comments from chats, surveys, socials and reviews, then use AI to surface themes and insights your team can act on.

The smart way to close

the feedback loop

Capture comments from chats, surveys, socials and reviews, then use AI to surface themes and insights your team can act on.

Capture feedback across every channel

Collect customer input from 100+ sources — email, chat, surveys, reviews, and social — into one workspace.

Notify me

“Search query is delivery issues complaints”

Custom Prompts

Slack

Email

sam@openai.com

Frequency

Weekly

Notify me

“Search query is delivery issues complaints”

Custom Prompts

Slack

Email

sam@openai.com

Frequency

Weekly

Notify me

“Search query is delivery issues complaints”

Custom Prompts

Slack

Email

sam@openai.com

Frequency

Weekly

Get alerts in real-time

Stay on top of specific topics with instant alerts when complaints rise or sentiment suddenly shifts.

Uncover themes, trends and root causes

AI classifies feedback by topic and sentiment, surfacing patterns and root causes that feed back into product, customer experience and leadership improvements.

Transactions

Account

Cards

Transfers

Support

Security

Notify me

“Search query is delivery issues complaints”

Feature requests

93

Bugs

4594

Transactions

Account

Cards

Transfers

Support

Security

Notify me

“Search query is delivery issues complaints”

Feature requests

93

Bugs

4594

Transactions

Account

Cards

Transfers

Support

Security

Notify me

“Search query is delivery issues complaints”

Feature requests

93

Bugs

4594

[ 'Oauth Login' not working ] - 322 Cases

[ 'Oauth Login' not working ] - 322 Cases

[ 'Oauth Login' not working ] - 322 Cases

Share insights directly with your company

Push daily reports, feedback topics, and bug insights into Slack, Jira, or Linear so teams respond quickly.

Sam W.

10/09/24

I’m having trouble logging in to the app. There seems to be some sort of issue with a white screen when I try to login.

Are customers finding it hard to login?

Advanced Search

Results for

are customers finding it hard to login?

Chat with AI

Notify me

Create

A detailed AI analysis of Uber’s feedback shows a 64% negative sentiment, with login issues as the top priority,

Key problems include password reset failures, sessions timeouts and multi-factor.

AI Summary

Sam W.

10/09/24

I’m having trouble logging in to the app. There seems to be some sort of issue with a white screen when I try to login.

Are customers finding it hard to login?

Advanced Search

Results for

are customers finding it hard to login?

Chat with AI

Notify me

Create

A detailed AI analysis of Uber’s feedback shows a 64% negative sentiment, with login issues as the top priority,

Key problems include password reset failures, sessions timeouts and multi-factor.

AI Summary

Sam W.

10/09/24

I’m having trouble logging in to the app. There seems to be some sort of issue with a white screen when I try to login.

Are customers finding it hard to login?

Advanced Search

Results for

are customers finding it hard to login?

Chat with AI

Notify me

Create

A detailed AI analysis of Uber’s feedback shows a 64% negative sentiment, with login issues as the top priority,

Key problems include password reset failures, sessions timeouts and multi-factor.

AI Summary

Search and explore all your feedback

Quickly search across all feedback to find exact comments, topics, or sources with full context.

Close the loop between

Close the loop between

customers and your business

customers and your business

1

Listen

Collect customer feedback from various channels such as social, surveys, sales and support interactions

2

Understand

3

Respond

4

Act

1

Listen

Collect customer feedback from various channels such as social, surveys, sales and support interactions

2

Understand

3

Respond

4

Act

1

Listen

Collect customer feedback from various channels such as social, surveys, sales and support interactions

2

Understand

3

Respond

4

Act

An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.

An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.

An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Talk to an expert

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Talk to an expert

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Talk to an expert

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Product

Customer Services

AI Agents

Voice of Customer

Company

About Us

Our Raise

Careers

Contact

Security

2025 Clarity. All rights reserved.

Linkedin

System normal

Product

Customer Services

AI Agents

Voice of Customer

Company

About Us

Our Raise

Careers

Contact

Security

2025 Clarity. All rights reserved.

Linkedin

System normal

Product

Customer Services

AI Agents

Voice of Customer

Company

About Us

Our Raise

Careers

Contact

Security

2025 Clarity. All rights reserved.

Linkedin