Same-Street Duel
Your branch against the rival across the street, round by round.
The job
Pairs every branch with its nearest rival, turns their head-to-head public reviews into this week's fixes and practices to borrow, and checks the result at a monthly rematch.
The moment
Each branch is paired with its nearest rival, and their public reviews are compared topic by topic, like rounds of a boxing match.
The regional director sees Branch 14 lose on tills to the supermarket across the road nine weeks running.
The branch manager opens two tills at 18:00. The next Monday, the weekly voice note says Branch 14 has won the tills round back, with shoppers praising fast checkout by name.
Branch 14 jumps to the top of the league for rounds turned from lost to won.
What it does
- Map branch pairs
- Create a fix or borrow card
- Send the Monday WhatsApp card with voice note
- Record the rematch
What you see
Boxing fight card with rounds per battleground, a Monday WhatsApp voice-note card and a monthly rematch league
What it moves
Rounds turned from lost to won after a fix, per branch per month, and the share of negative reviews on each contested topic compared with the paired rival.
Built for
- Branch, store & field managers
- Contact-centre operations
