Earned Visibility

Customer evidence moves partners up or down, and every move shows why.

Listen
Reason
Act
Verify
Learn
Closes 5 of 5: Listen, Reason, Act, Verify, Learn

The job

Feed verified customer evidence into who gets the next customer, give each partner a disclosed reason, and prove with a control group that the signal helps before anyone touches live ranking.

The moment

Example, illustrative figures

The ranking PM opens the Disclosure Ledger as a regulator would read it: every demotion shows its rule, its quotes and the partner's receipt timestamp, and the control panel shows customers steered by the signal complained 18% less. Then she opens a demoted partner's receipt on a phone, exactly as the partner saw it.

What it does

  • Save a rule version
  • Send the nudge list to ranking
  • Send partner receipts
  • Export the regulator ledger
  • Record the cycle verdict

What you see

Shadow ranking and rule console, with a disclosure ledger, partner receipts and a control-group readout

  1. Screen 1: Shadow Ranking
  2. Screen 2: Rule Console
  3. Screen 3: Disclosure Ledger
  4. Screen 4: Control Readout
  5. Screen 5: Partner Receipt Preview

What it moves

Fault-attributed complaints per 1,000 orders routed under the signal vs the control group, and the share of nudges with a delivered disclosure receipt

Built for

  • Product & digital
  • Partners & ecosystem
  • Compliance, complaints & legal
OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.