Raid-Ready Sweep
Customers found the expired yoghurt first. Sweep those shelves before the inspector does.
The job
Turns yesterday's complaints about expired, spoiled and damaged goods into a shelf check at the start of each shift in each delivery-only store. Rehearses the council inspection before it happens, and recovers money from suppliers when the same batch fails across stores.
The moment
Yesterday's complaints about expired, spoiled or damaged goods become a shelf check for pickers at each delivery-only store at the start of the shift.
In a practice inspection, the inspector icon walks Chiller 2 in store 14. The grade flips from C to A when the picker replies that 11 units were found and removed.
Across the board, the same yoghurt batch lights up in six stores.
The category manager approves a $7,300 credit claim to the supplier with 19 customer complaints attached, and the batch is pulled by 10:00.
What it does
- Send the shift-start sweep list
- Record picker replies
- Pull a batch across stores
- Draft and send a supplier credit claim
What you see
WhatsApp patrol-route checklist for pickers, a Mock Inspection walk-through grading live, and a raid-readiness league
What it moves
Repeat complaints about expired or spoiled goods per 1,000 orders in each store, the share of shelf checks completed, and money recovered from suppliers each month.
Built for
- Branch, store & field managers
- Frontline staff
- Compliance, complaints & legal
- Partners & ecosystem
