Duty of Care Suite

Who is vulnerable, in danger or excluded, and how fast they reach a human. Life-at-risk messages reach a person in minutes, scam victims are shielded from a second strike, hardship pauses collections, and a bereavement is reported once. Safeguarding never appears on a wall screen.

Talk to our team

16 apps

Runs on OnClarity Voice of Customer

Cross-industry

Is Everyone Safe?

In a flood or heatwave outage, everyone is checked; the map turns green.

Cross-industry

Care Receipts

Every vulnerable case ends in a receipt the board and regulator can read.

Cross-industry

Minute Zero

Anyone who says their life is at risk reaches a human within minutes.

Cross-industry

Would We Catch It Now?

Replay last year's tragedies through today's care lanes: would we catch them now?

Banking

Second Strike Guard

Scam victims get a human that day, and a shield against the second scam.

Insurance

Stranded at Reception

Every member stuck at a hospital desk, found and freed within the hour.

Cross-industry

One in Fifty Thousand

Every morning, the one message nobody would have read, before harm happens.

Cross-industry

Breathing Space

Say 'I lost my job' once, and the chasing stops while someone helps.

Education

Reunion Desk

A lost child, visitor or passenger: found and reunited, with a clock running.

Insurance

No One Waits Alone

Every vulnerable member we catch gets a named human, a clock, and a case that closes only on the family's word.

BPO & contact centres

Hidden Cry Quiz

Staff race to spot the vulnerable person hidden in ordinary complaints.

Cross-industry

Told Once

The family reports a death once; every letter to the deceased stops.

Airlines & airports

Care Passport

Declare your need once; every desk, bot and crew honours it.

Food delivery & quick commerce

Shade Hours

In midday heat, customers become witnesses and riders get pulled into shade.

Real estate & housing

Near-Miss Pyramid

Count the almost-accidents customers mention, and fix them before the real one.

Healthcare

Candour Clock

Find the harms nobody reported, tell the family, prove every ward learned.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

MSA

Cookie Notice

MSA

Cookie Notice

MSA

Cookie Notice