BPO Partner Suite

What makes an outsourcer irreplaceable to its client: settle QA disputes by calling the customer, see a termination risk months early and reverse it, price every 'I'm not allowed to', replay last year under the new contract, and credit the rescues humans made after the bot failed.

Talk to our team

20 apps

Runs on OnClarity for BPOs

BPO & contact centres

Fourth Judge

When the AI, the BPO's QA and the client's QA disagree, ask the customer.

BPO & contact centres

Unsent Termination Letter

Your client's termination letter, drafted from evidence nine months early, then unwritten.

BPO & contact centres

Permission Slip

Every 'I'm not allowed to' your customers heard, priced and signed away.

BPO & contact centres

Contract Time Machine

Replay last year under tomorrow's contract before anyone signs.

BPO & contact centres

Coin Toss Calibration

Would chance explain this QA penalty? Re-roll the sample and see.

BPO & contact centres

Rescue Credits

Every bot failure your humans rescued, counted, priced and sent back for fixing.

BPO & contact centres

Clawback Detective

Trace every cancelled sale back to the sentence, or to the client.

BPO & contact centres

Incumbent X-Ray

See a prospect's service fractures in public voice before you bid.

BPO & contact centres

Balance Scales

Service credits owed on one pan; the client's own lapses on the other.

BPO & contact centres

Script Allergy Test

Patch-test every mandated script line on real customers; drop what inflames.

BPO & contact centres

Handicap League

Ranks your outsourcers fairly by handicapping each for its hardest calls.

BPO & contact centres

Own Goal Report

The BPO reports its own worst calls to the client, already fixed.

BPO & contact centres

Casting Call

Hire the voices your client's customers speak, auditioned on their real lines.

BPO & contact centres

Hypercare Bedside Chart

Every go-live gets vitals, ward rounds and a signed discharge that stops hypercare fees.

BPO & contact centres

Crossed Wires

Catches agents quoting one client's rules to another client's customer.

BPO & contact centres

Pop-Up Squad

Last year's peak nights, replayed as a field kit for tomorrow's temporary agents.

BPO & contact centres

Inheritance Ledger

Win a programme, inherit its open promises, and keep them from day one.

BPO & contact centres

Shore Line

Drag the tide: onshore, offshore or AI agent, intent by intent, customers unharmed.

BPO & contact centres

Two-Signature QBR

A client review in customers' words, with promises both sides sign and customers countersign.

BPO & contact centres

Trophy Cabinet

Only verified wins go in the cabinet, and trophies tarnish when results fade.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

2026 OnClarity. All rights reserved.

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2026 OnClarity. All rights reserved.

Privacy Policy

Terms of Service

MSA

Cookie Notice

Linkedin

2026 OnClarity. All rights reserved.

Privacy Policy

Terms of Service

MSA

Cookie Notice

Linkedin