Trophy Cabinet
Only verified wins go in the cabinet, and trophies tarnish when results fade.
The job
Turn fixes that passed a pre-registered verdict into anonymised, evidence-backed case studies the bid team can cite, re-check them so no claim outlives its proof, and prove the cabinet wins bids.
The moment
Two days before an RFP deadline the bid manager pulls six telecom trophies; one tarnished overnight because its refund status win has crept back, so it cannot be cited, and the ops team is already three days into the regression ticket shown under the tarnish. When procurement asks for the proof behind repeat contacts down 31%, an evidence pack with the before/after range, sample size and two client-approved quotes lands in their inbox in ten minutes. The quarter-end card reads: bids citing trophies won 5 of 8; bids without won 2 of 9.
What it does
- Create a trophy from a verified fix
- Request client consent
- Send an evidence pack to procurement
- Open a regression ticket
- Attach to a bid and log outcome
What you see
Glass trophy cabinet with engraved plaques, shelves per industry, tarnish that creeps in as verdicts weaken, and a re-polish when re-fixes verify
What it moves
Win rate of bids citing verified trophies vs bids that did not, and share of cited claims still verified at submission
Built for
- Executives & leadership
- CX leaders & VoC
- Operations
