Airlines & airports VoC apps

Apps for airlines and airports: disruption care, refunds, terminal experience and the passenger who is still stranded at 1am.

Talk to our team

16 apps

Airlines & airports

Stranded Night Desk

Every stranded passenger gets care tonight, and a call proving it arrived.

Airlines & airports

Bring Them Home

Airspace shuts; a world map counts every stranded city down to zero.

Airlines & airports

Owed vs Told

Weigh what passengers were owed against what bots and agents said.

Airlines & airports

Misheard Word Museum

An exhibition of every word your voice bot mishears, and each restoration.

Airlines & airports

Zero-Six-Hundred Brief

The 06:00 ops call opens with ninety seconds of passengers' voices.

Airlines & airports

First Hour Comic

A visitor's first hour after landing, drawn as a comic, panel by owner.

Airlines & airports

Duty-of-Care Stopwatch

Delay and outage thresholds trigger statutory care, before customers have to ask.

Airlines & airports

Care Passport

Declare your need once; every desk, bot and crew honours it.

Airlines & airports

Impostor Reply Race

Who reaches the angry passenger first: your care team or a scammer?

Airlines & airports

Bag Reunion Carousel

Every missing bag circles the belt; win the race to tell first.

Airlines & airports

Door-to-Kerb Relay

Special-assistance journeys run as relays; see which leg drops the baton.

Airlines & airports

Impossible Connections

Connections legal on paper that passengers say they can't make.

Airlines & airports

Soft Landing

Members we failed this year keep their tier, and hear exactly why.

Airlines & airports

The Terminal Guide

Stars for every lounge, gate and washroom, awarded by passengers.

Airlines & airports

Passenger Weather Radar

Tomorrow's complaint weather per hub, named storms, and yesterday's forecast graded in public.

Airlines & airports

Family Row Guard

Families seated apart? Replay the seating rule that split them.

Suites

Regulator Clock Suite

AI Agent Audit Suite

Duty of Care Suite

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

MSA

Cookie Notice

MSA

Cookie Notice

MSA

Cookie Notice