E-commerce & marketplaces VoC apps

Apps for marketplaces and online retailers covering delivery failures, returns, sellers and the promises checkout makes.

Talk to our team

14 apps

E-commerce & marketplaces

Nobody Knocked

Every 'customer unavailable' scan gets the customer's side within the hour, priced.

E-commerce & marketplaces

Arrived Broken Loop

Crushed-box photo in, carrier or seller put on trial, replacement confirmed by voice.

E-commerce & marketplaces

The Mannequin

Fit complaints glow on the body where the garment hurts, SKU by SKU.

E-commerce & marketplaces

Blast Radius

Minutes into an outage: how many merchants, which trades, how much GMV.

E-commerce & marketplaces

Parcel Diary

A parcel narrates its month from customers' words, then holds owners to pledges.

E-commerce & marketplaces

Window Sticker

Stale car listings get windshield stickers written by the buyers who walked away.

E-commerce & marketplaces

Crush Test

Every damage claim lands as a dent on a 3D box.

E-commerce & marketplaces

Day Fifteen

Late orders race toward the regulator; a fair offer intercepts them before day fifteen.

E-commerce & marketplaces

Brick in the Box

Sellers blame buyers for swapped returns. The evidence points at the returns hub.

E-commerce & marketplaces

Occasion Keeper

Gifts promised for a moment arrive before it, or the moment is rescued.

E-commerce & marketplaces

Ghost Flats

The apartment in the photos doesn't exist. Find the agents who keep posting it.

E-commerce & marketplaces

Not Original

'Smells different' complaints become a brand owner's takedown case the same day.

E-commerce & marketplaces

Truth Label

Each listing wears a buyer-written label: as pictured, on time, true size.

E-commerce & marketplaces

Five Stars for Sale

Stars bought with refunds or extorted with threats, caught in chat, struck from ratings.

Suites

Field Loops

Regulator Clock Suite

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

MSA

Cookie Notice

MSA

Cookie Notice

MSA

Cookie Notice