Crush Test
Every damage claim lands as a dent on a 3D box.
The job
Turns customers' damage claims into packaging and handling fixes. Shows where boxes fail for which product family on which route, tests a fix against past claims, and proves in dollars that each real fix made the dents fade.
The moment
Every damage claim appears as a dent on a 3D model of the box. The perfume box glows red at the cap.
There are 340 leak claims on one long-distance route, 81% of them on one carrier's overnight trunk route.
A simulated fix, a shrink sleeve plus a rule to keep pallets upright, clears 290 of the past dents.
Three weeks after the real fix, the dents at the cap fade on screen. Finance reports $212,000 fewer replacements this quarter.
What it does
- Log a fix with a pre-registered verdict window
- Request a packaging change
- Send a carrier handling notice
What you see
Crash-test lab: an unfolded box per SKU family that folds into a rotating 3D box with dents, plus a fix simulator and fade verdicts
What it moves
Damage claims per 1,000 shipments for each product family and route, and the dollars of replacements avoided each quarter.
Built for
- Finance
