The School Run
Late buses tell parents first; only parents at the kerb mark them arrived.
The job
Spot a late or missing bus from parent messages within minutes, tell every parent on the route before they call, let parents at the stop confirm arrival, and hold each contractor to a weekly promise priced in penalties.
The moment
At 06:52 three parents on Route 12 write within eight minutes. The board flaps: ROUTE 12, DELAYED, FLAT TYRE, ETA 07:20. The manager approves Notify from the phone and 38 parents have the message before anyone calls. At 07:21 a mother at stop 4 replies 1 and the flap turns ARRIVED; at stop 6 nobody has, so it stays amber. On Friday the contractor for Routes 9-14 is bottom for the third week and the ledger shows $4,500 in penalties, with the parents' words attached to the notice.
What it does
- Set route status and ETA
- Notify all parents on the route
- Ask parents at each stop to confirm arrival
- Send contractor notice with evidence
- Open route messages
What you see
Split-flap departures board run by parent confirmations, a route desk companion, a contractor league and a penalty ledger in dollars
What it moves
Parent calls to the transport desk per late morning, parent-confirmed on-time arrival rate per contractor, and penalties applied in dollars
Built for
- Partners & ecosystem
