The School Run
Late buses tell parents first; only parents at the kerb mark them arrived.
The job
Spots a late or missing school bus from parents' messages within minutes and tells every parent on the route before they call. Parents at the stop confirm arrival, and each contractor is held to a weekly promise backed by penalties.
The moment
At 06:52, three parents on Route 12 message within eight minutes. The departures board flips to show Route 12 delayed by a flat tyre, expected at 07:20.
The manager approves the notice from a phone, and 38 parents have the message before anyone calls.
At 07:21 a mother at stop 4 confirms the bus has arrived, and that stop turns to arrived. At stop 6 nobody has confirmed yet, so it stays amber.
On Friday the contractor for Routes 9 to 14 is bottom for the third week. The ledger shows $4,500 in penalties, with the parents' words attached to the notice.
What it does
- Set route status and ETA
- Notify all parents on the route
- Ask parents at each stop to confirm arrival
- Send contractor notice with evidence
- Open route messages
What you see
Split-flap departures board run by parent confirmations, a route desk companion, a contractor league and a penalty ledger in dollars
What it moves
Parent calls to the transport desk per late morning, each contractor's on-time arrival rate as confirmed by parents, and penalties applied in dollars.
Built for
- Partners & ecosystem
