Maturity Countdown
Every morning until submission, one evidence gap or real failure to close before the index is scored.
The job
Prepares public platforms for scoring on a national index. Maps citizen evidence to every theme, separates points lost for lack of proof from points lost for real failure, rehearses the assessor's hardest questions, and closes the cheapest gaps before submission.
The moment
Ninety days before a national index submission, the excellence office opens a countdown calendar with one door per morning. The mock score is 81.4, somewhere between 78 and 85.
There are 6.2 points still available, and 3.9 of them are for things the organisation already does but can't yet prove. That morning's door holds a finished complaints-handling case, citing 1,140 citizens who got replies within five days.
A mock assessor then challenges it: citizens say 212 times that the reply said nothing. The director writes a defence, narrows the claim and banks the points.
At the steering committee, the director general reviews four points gained, each backed by citizen evidence.
What it does
- Bank a prove-it point (approve an AI-drafted exhibit)
- Defend a claim against the mock assessor
- Assemble the submission binder as a PDF link
- Commit a fix-it with an owner and a verdict due before submission
- Flag a contradicted self-assessment claim to its owner
- Enter official results and run calibration
What you see
A countdown calendar with one door per morning, a mock-assessor cross-examination, an audit sheet, a submission binder PDF and a calibration card.
What it moves
Index points banked before submission, split between points gained by proving and by fixing, claims narrowed or withdrawn before the assessor saw them, and how closely rehearsal scores matched the published result.
Built for
- Product & digital
- Executives & leadership
