Was-Price Witness
Accused of a fake discount? Call the price history to the stand.
The job
Checks before a sale that every promoted product's earlier price is genuine. During the sale, it answers fake-discount accusations with the product's real price history within minutes, clears honest listings with evidence, and corrects and refunds the guilty ones before a regulator asks.
The moment
At 10:12 on Black Friday, a post claims a TV was $1,999 last week and is now "discounted" to $2,299. 180 replies pile in within the hour.
The app treats the claim like a court case. The accusation is shown first, then the TV's real price line for the last 90 days: it was $2,699 until Tuesday. The verdict: cleared.
The customer care team posts the evidence and the thread goes quiet.
Ten minutes later a second case goes the other way: one marketplace seller raised 14 prices the week before the sale.
Those listings are pulled, with approval, and 1,100 buyers get the difference refunded before any inspector asks.
What it does
- Check price history
- Record promoted prices before the sale
- Reply with evidence (care)
- Withdraw from promotion and correct price
- Refund the difference
- Log the case
What you see
A courtroom: Exhibit A (the accusation) and Exhibit B (the animated price line) with a verdict stamp; a season docket; a pre-sale sign-off sheet; a one-page regulator file
What it moves
Median minutes from first accusation to verdict, the share of promoted products failing pre-sale checks, and dollars refunded before any regulator asks, with the goal of no regulator cases each season.
Built for
- Finance
- Compliance, complaints & legal
- Contact-centre operations
- Partners & ecosystem
