Supplier Payday Desk
Suppliers are this department's citizens: clear their stuck money before payroll day.
The job
Treats suppliers as the finance department's citizens. It hears every payment and tender complaint, times money in limbo against the government's own payment promise, fixes the stage really holding it, and closes a case only when the supplier says the money arrived.
The moment
Four days before payroll day, the screen shows 37 small suppliers who said they cannot pay their workers, drawn as 412 grey worker figures.
Comparing their claims with the records shows $6.2 million of their invoices never reached finance. They are stuck waiting for goods to be signed for in two spending agencies.
The director general approves one notice per agency to release them and one status message per supplier.
By payroll day, 31 suppliers have replied on WhatsApp that the money arrived, 344 figures are lit, and $5.4 million has been released this week.
The six suppliers still waiting open the Monday meeting, with the desks holding their invoices named beside them.
What it does
- Send one unstick notice per spending agency
- Tell every affected supplier where their invoice is
- Send remittance proof
- Route bid-bond releases and masked integrity allegations
- Add this week's stuck invoices
- Mark received or reopen by hand
- Open suppliers' words behind any cell
What you see
A money-in-limbo clock with a payroll-day countdown of worker silhouettes that light up on confirmed receipts, plus a routed worklist and a quarterly promise league.
What it moves
Money released each week, as confirmed by suppliers, and payment promises kept by each spending agency per quarter.
Built for
- Executives & leadership
- CX leaders & VoC
- Finance
- Partners & ecosystem
