First Five Cases
Catch the food-poisoning cluster at five independent reports, not fifty.
The job
Spots clusters of illness reports linked to one venue or area across the health hotline, social posts and reviews, shows why they are independent, gets inspectors there the same day and checks the cluster has stopped.
The moment
At 14:00 on Tuesday, the surveillance lead's phone buzzes with a possible food poisoning cluster.
The graph shows five independent reports, two from the health hotline and three from social posts. Symptoms started between 11:00 and 13:30, all linked to one venue with a previous hygiene warning.
The lead confirms, the venue's name is revealed and the inspection request goes out with the evidence. By 16:00 inspectors are at the door and the kitchen closes for cleaning.
Fourteen days later the cluster is marked contained, with no new cases.
What it does
- Confirm or dismiss cluster
- Send inspection
- Draft and publish advisory
- Open reports
What you see
Sentinel map of rings with an epidemic curve and reporter-link graph per cluster, sealed CONTAINED after 14 days
What it moves
Hours from the first report to inspection, and the share of confirmed clusters marked contained within 14 days.
Built for
- Contact-centre operations
