First Five Cases
Catch the food-poisoning cluster at five independent reports, not fifty.
The job
Spot clusters of illness reports tied to one venue or area across the health hotline, social posts and reviews, show why they are independent reports, get inspectors there the same day, and verify the cluster stopped.
The moment
Tuesday 14:00 the surveillance lead's phone buzzes. The graph shows five dots, two from the hotline and three from social posts, onsets between 11:00 and 13:30, all linked to one unnamed venue with a prior hygiene warning. She confirms; the name appears and the inspection request goes with the evidence. By 16:00 inspectors are at the door and the kitchen closes for cleaning. Fourteen days later the ring closes with a CONTAINED: no new cases seal, before any newspaper has heard of it.
What it does
- Confirm or dismiss cluster
- Send inspection
- Draft and publish advisory
- Open reports
What you see
Sentinel map of rings with an epidemic curve and reporter-link graph per cluster, sealed CONTAINED after 14 days
What it moves
Hours from first report to inspection, and share of confirmed clusters closed CONTAINED within 14 days
Built for
- Contact-centre operations
