Crew What-If

Move crews on a map, replay last season, then commit a scored plan.

Listen
Reason
Act
Verify
Learn
Closes 2 of 5: Reason, Act

The job

Tests changes to crew and contractor capacity against real past work before committing to them. Signs off a plan and its forecast before the season, then scores that forecast in public afterwards.

The moment

Example, illustrative figures
  1. Before the season, last year's first rain is replayed twice, side by side: once as it really happened and once under a new crew plan.

  2. Under the new plan the eastern districts stay grey, while in the real history they turn red with overdue work.

  3. In the replay, overdue work orders drop from 140 to 35, and the plan is committed.

  4. Two weeks later the real week lands inside the forecast range, and the header shows the model has now been right for 7 of 9 plans.

What it does

  • Commit a crew plan
  • Score a forecast
  • Adjust a season multiplier

What you see

What-if map with forecast bands, a side-by-side season replay time-lapse and a backtest scorecard

  1. Screen 1: Planning Map
  2. Screen 2: Forecast
  3. Screen 3: Season Replay
  4. Screen 4: Backtest Scorecard

What it moves

Overdue work orders at the season's peak compared with the same season last year, and how often committed plans land inside their forecast.

Built for

  • Contact-centre operations
  • Branch, store & field managers
OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.