Thousand Postcards
Every branch, merchant or hotel gets its own postcard, then next month's verified stamp.
The job
Replaces the monthly spreadsheet ranking of sites with a personal postcard for each of thousands of sites, led by customers' own words. Each owner picks a fix by replying, and next month shows who actually improved.
The moment
Instead of a monthly spreadsheet ranking every site, each site gets its own postcard built from its customers' words. The counter ticks past 4,812 personalised postcards.
A furniture merchant replies by choosing fix 2 from its card: same-day refunds.
Next month, its postcard is stamped as verified: refund complaints are down 61%.
The account manager forwards the postcard to the merchant's CEO.
What it does
- Release postcard batch
- Hold or edit a card
- Record owner reply
- Stamp the month
- Attach a voice note (optional)
What you see
Mail-merged postcard per site (verbatim front, stamped back) delivered by WhatsApp or email, with a stamp wall and a fix library
What it moves
The share of sites whose chosen fix is verified month on month, how often owners reply, and complaints per 1,000 orders or visits at sites that picked a fix compared with those that did not.
Built for
- Partners & ecosystem
- Branch, store & field managers
