Cross-industryStory & newspaper

The Sub-Editor

A red pen checks every AI sentence against the numbers before release.

Listen
Reason
Act
Verify
Learn
Closes 3 of 5: Listen, Reason, Act

The job

Stops AI-written briefs from carrying any invented or inflated number, shows readers which sentences a machine wrote, and publishes the AI writer's error rate.

The moment

Example, illustrative figures
  1. In the weekly brief review, an AI-written draft says complaints doubled after the new portal.

  2. A checker, shown as an editor's red pen, strikes out "doubled" and writes the real figure in the margin: up 61%, from 1,204 to 1,938.

  3. The AI writer's byline updates: 7 corrections in 812 sentences this month, down from 19.

  4. The chief of staff says that byline is the reason to let AI write the brief.

What it does

  • Log a correction
  • Mark a brief proofed with its label
  • Release the brief
  • Open a fact's tickets
  • Send a disputed figure for review

What you see

Newspaper proof sheet with sub-editor's marks, a nutrition-facts label and a corrections-column byline for the AI writer

  1. Screen 1: Proof Queue
  2. Screen 2: Proof Sheet
  3. Screen 3: Margin Note
  4. Screen 4: Nutrition Label
  5. Screen 5: Corrections Column

What it moves

Corrections per 1,000 AI-written sentences for each type of brief, with an expected range, and the share of briefs released after checking, with a target of 100%.

Built for

  • Executives & leadership
  • CX leaders & VoC
  • Marketing, brand & comms
OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.