Test Event Ledger
Every event before the big one is a rehearsal; watch each lesson shrink.
The job
Uses every smaller event as a rehearsal for a fixed major event date. Proves each recurring visitor problem shrinks from event to event, names the agency that owns it, and forecasts whether it will be on track by opening day.
The moment
Smaller events before a major event are treated as rehearsals. The screen shows them as stops on a route toward opening day, with each recurring visitor problem as its own lane.
Confusion about entry requirements has come up at 6 of 9 test events, but it has narrowed from 14.0 to 0.9 per 10,000 visitors. It is forecast to be on track by opening day with room to spare.
Signage in only one language is still red after four events. At this rate it will still be red on opening day.
The agency responsible owes a plan to fix it by Monday. The minister's one-page verdict, carrying that line, is already with the minister's office.
What it does
- Log a test event and its visitor estimate
- Create watch items / log a commitment
- Send an agency notice or corrective-plan request
- Send the minister's readiness verdict
- Graduate or reopen a lane
What you see
A milestone route: events as stops toward the horizon date, each theme a lane narrowing into a projection cone; plus a one-page minister's verdict
What it moves
The rate per 10,000 visitors for each readiness problem, from one event to the next, and the number of problems forecast to be on track by opening day.
Built for
- CX leaders & VoC
- Executives & leadership
