Stadium Exodus
Sixty thousand leave at once; the wall calls each gate, the playbook remembers.
The job
Runs major event nights like concerts and derbies with a plan built from the last similar event, a live view of pickup chaos at each gate, actions taken on the spot, and a report that becomes the next event's playbook.
The moment
On a major event night, a wall shows each stadium gate and how bad the pickup chaos is there, built from rider complaints.
At minute 97, gate C turns red. On a laptop at the ground, the general manager hears soft car horns, one for every ten recent complaints.
The general manager sends a message telling 18,000 riders to walk to gate D. Over the next few minutes the horns thin out and the gate fades to amber.
At 02:00 the leadership group gets a match-style report. It names the walk-to-gate-D message as man of the match.
Gate C was red for 19 minutes against a target of 15. The target for the next event is 10.
What it does
- Register event, gates and target
- Direct drivers to a gate
- Request a surge cap
- Send riders to another gate
- Draft a social media holding reply
- Send the match report
What you see
Stadium gate diagram wall with AI commentator lines, a touchline play page with optional car-horn sound, a pre-match briefing and a commentator-style match report (WhatsApp card + voice note)
What it moves
Pickup complaints per 1,000 event trips, minutes each gate spends red against its target, and the share of anger about surge pricing compared with the last similar event.
Built for
- Operations
- Finance
- Risk & fraud
