Inspector's Morning Route

Inspectors visit first the places the public is warning about.

Listen
Reason
Act
Verify
Learn
Closes 4 of 5: Listen, Reason, Act, Verify

The job

Reorders each inspector's day around the licensed businesses that public reviews say are putting people at risk. Logs what each visit found, and proves that review-flagged visits find more and change more than the routine schedule.

The moment

Example, illustrative figures
  1. Before the inspector leaves the office, the day's route reorders itself around what public reviews are warning about.

  2. Three restaurants with reviews about being "poisoned" in the last 48 hours jump to the top. One is closed that morning.

  3. The minister's brief shows that 7 in 10 visits flagged by public reviews find a violation, against 2 in 10 on the routine schedule.

  4. Complaints at inspected sites are down 60%, while similar sites that weren't inspected stay flat.

What it does

  • Log a finding
  • Issue a corrective notice
  • Schedule a follow-up visit
  • Push route cards to field WhatsApp
  • Send the minister's brief

What you see

Field route cards on a phone, a two-tap finding log, and a weekly minister's brief with a hit-rate ledger

  1. Screen 1: Morning Route
  2. Screen 2: Two-Tap Finding
  3. Screen 3: Supervisor Desk
  4. Screen 4: Minister's Brief

What it moves

How often an inspection visit finds a violation (flagged by public reviews compared with the routine schedule), and public safety complaints per business 30 days after a visit.

Built for

  • Regulators & auditors
  • Contact-centre operations
  • Executives & leadership
OnClarity

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Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.