Door Grade

An honest, customer-earned grade and pledge on every branch door, with a QR.

Listen
Reason
Act
Verify
Learn
Closes 5 of 5: Listen, Reason, Act, Verify, Learn

The job

Give every physical location an honest grade earned from customers' own words, with a pledge the manager can earn back, and a QR that turns every visitor into place-labelled evidence, so network heads know which door to fix and customers see that we listen.

The moment

Example, illustrative figures

A customer in the queue scans the door (Our pledge: a second cashier at noon, 12 days left) and replies on WhatsApp still one cashier today. In the Grade Office, that reply sits under the manager's pledge as live evidence tagged to the branch, and the manager has a second till open by noon.

What it does

  • Post a pledge
  • Print the door stickers
  • Push the daily signage poster
  • Re-grade after a verified pledge
  • Drill to the door's voices

What you see

A printable door sticker and a daily digital-signage poster with a WhatsApp QR, backed by an internal grade office and league

  1. Screen 1: League
  2. Screen 2: Location
  3. Screen 3: Pledge desk
  4. Screen 4: Print room

What it moves

Share of locations at grade B or better, pledges verified per quarter, and QR reports per location per week (place-labelled intake)

Built for

  • Branch, store & field managers
  • Citizens & customers
OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.