Contract Teeth
X-ray every contract against customers' words: penalties owed, obligations missed, both sides.
The job
Prices every clause in existing supplier contracts against what customers say, covering both the supplier's obligations and your own. At the review meeting you claim the penalties owed with evidence and leave with a plan to fix things, not an argument.
The moment
At a supplier review meeting, each contract is shown like an X-ray, with both sides' obligations checked against what customers actually say.
The vendor manager shows the logistics partner clause 7.2: at most 3 failed delivery attempts per 1,000. Customers describe 9.4, across 212 quotes, and $380,000 in penalties can be claimed.
The partner points to the other side: the company's own duty to pass on accurate address pins was broken on 1,140 orders.
Both sides leave with a joint plan to fix things. The counter shows $1.2 million recovered this year, 3.1 times the cost of the OnClarity licence.
What it does
- Log a claim
- Send the claim letter and evidence pack
- Confirm a recovery
- Assign fixable drivers (your own obligations)
- Draft and send a change request
- Open a clause's evidence
What you see
A two-sided X-ray lightbox of contract obligations with penalties owed, a claim-letter composer and a recovered-money counter
What it moves
Money claimed and confirmed by finance as recovered each quarter, also shown as a multiple of the OnClarity licence, and how often clauses are breached in the period after a claim.
Built for
- Partners & ecosystem
- Compliance, complaints & legal
- Operations
- Finance
