Board Pack with Receipts
Every board sentence carries a receipt; last quarter's promises come back stamped.
The job
Replace the 40-page quarterly board CX paper hand-built from BI screenshots with a print-ready living paper where every claim drills to verbatims and last quarter's promises come back verified.
The moment
A director circles a number and asks says who?. The CCO taps the superscript and 214 verbatims open on the boardroom screen. Two pages earlier, the Promise Ledger cover had already stamped one of management's own promises BROKEN, before anyone asked.
What it does
- Prepare the quarter's figures
- Register a promise with its test
- Sign off the paper
- Create and send the PDF
- Open evidence
What you see
A4 board paper with a Promise Ledger cover, footnoted pages and a Receipts page; leaves as a PDF with printed evidence and QR footnotes
What it moves
Board promise kept-rate (share of management's CX promises verified Kept on their pre-registered test) and analyst days spent building the quarterly board paper
Built for
- Executives & leadership
- CX leaders & VoC
