Vids AI - Reels Video Editor

Vids AI - Reels Video Editor

Vids AI - Reels Video Editor

Vids AI - Reels Video Editor

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of A significant number of users, approximately 10%, experience frequent app crashes, especially when trying to upload or edit videos, which hinders their ability to use the app effectively.'s key feedback

A weekly roundup of A significant number of users, approximately 10%, experience frequent app crashes, especially when trying to upload or edit videos, which hinders their ability to use the app effectively.'s key feedback

A weekly roundup of A significant number of users, approximately 10%, experience frequent app crashes, especially when trying to upload or edit videos, which hinders their ability to use the app effectively.'s key feedback

Subscription Issues

Many users are frustrated with unexpected charges after the free trial period, with about 15% of users reporting issues with subscription management and refunds. This has led to dissatisfaction and accusations of deceptive practices.

I was charged for a full year after the trial without a reminder, and they refused to refund me.

Subscription Issues

Many users are frustrated with unexpected charges after the free trial period, with about 15% of users reporting issues with subscription management and refunds. This has led to dissatisfaction and accusations of deceptive practices.

I was charged for a full year after the trial without a reminder, and they refused to refund me.

Subscription Issues

Many users are frustrated with unexpected charges after the free trial period, with about 15% of users reporting issues with subscription management and refunds. This has led to dissatisfaction and accusations of deceptive practices.

I was charged for a full year after the trial without a reminder, and they refused to refund me.

App Crashes

A significant number of users, approximately 10%, experience frequent app crashes, especially when trying to upload or edit videos, which hinders their ability to use the app effectively.

The app crashes every time I try to upload photos or videos, making it unusable.

App Crashes

A significant number of users, approximately 10%, experience frequent app crashes, especially when trying to upload or edit videos, which hinders their ability to use the app effectively.

The app crashes every time I try to upload photos or videos, making it unusable.

App Crashes

A significant number of users, approximately 10%, experience frequent app crashes, especially when trying to upload or edit videos, which hinders their ability to use the app effectively.

The app crashes every time I try to upload photos or videos, making it unusable.

Limited Free Features

Around 12% of users are disappointed with the limited functionality of the free version, feeling misled by advertisements that suggest more features are available without payment.

The app is advertised as free, but almost everything requires payment, which is misleading.

Limited Free Features

Around 12% of users are disappointed with the limited functionality of the free version, feeling misled by advertisements that suggest more features are available without payment.

The app is advertised as free, but almost everything requires payment, which is misleading.

Limited Free Features

Around 12% of users are disappointed with the limited functionality of the free version, feeling misled by advertisements that suggest more features are available without payment.

The app is advertised as free, but almost everything requires payment, which is misleading.

Editing Bugs

About 8% of users report bugs during editing, such as clips being rearranged or text disappearing, which disrupts their workflow and causes frustration.

When editing, my text often disappears or shifts, making it hard to create videos.

Editing Bugs

About 8% of users report bugs during editing, such as clips being rearranged or text disappearing, which disrupts their workflow and causes frustration.

When editing, my text often disappears or shifts, making it hard to create videos.

Editing Bugs

About 8% of users report bugs during editing, such as clips being rearranged or text disappearing, which disrupts their workflow and causes frustration.

When editing, my text often disappears or shifts, making it hard to create videos.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Canva receives high praise for its versatility and ease of use, with users appreciating its wide range of tools for creating graphics and social media content. However, some users express frustration with recent updates and subscription issues.

Users' choice

Canva receives high praise for its versatility and ease of use, with users appreciating its wide range of tools for creating graphics and social media content. However, some users express frustration with recent updates and subscription issues.

Users' choice

Canva receives high praise for its versatility and ease of use, with users appreciating its wide range of tools for creating graphics and social media content. However, some users express frustration with recent updates and subscription issues.

Runner up

InShot is highly regarded for its user-friendly interface and comprehensive editing features, making it a favorite among mobile video editors. Some users, however, report issues with exporting videos and occasional glitches.

Runner up

InShot is highly regarded for its user-friendly interface and comprehensive editing features, making it a favorite among mobile video editors. Some users, however, report issues with exporting videos and occasional glitches.

Runner up

InShot is highly regarded for its user-friendly interface and comprehensive editing features, making it a favorite among mobile video editors. Some users, however, report issues with exporting videos and occasional glitches.

Straggler

Vids AI is appreciated for its ease of use and trendy effects, making it popular for creating social media content. However, some users are frustrated by the paywall for exporting videos and occasional technical issues.

Straggler

Vids AI is appreciated for its ease of use and trendy effects, making it popular for creating social media content. However, some users are frustrated by the paywall for exporting videos and occasional technical issues.

Straggler

Vids AI is appreciated for its ease of use and trendy effects, making it popular for creating social media content. However, some users are frustrated by the paywall for exporting videos and occasional technical issues.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Subscription Issues

Users are experiencing unexpected charges after the free trial period ends, with difficulties in obtaining refunds. This has led to dissatisfaction and perceptions of the app as a scam.

Technical Glitches

The app frequently crashes or fails to load content, preventing users from editing videos effectively. This results in frustration and abandonment of the app.

Music Limitations

The app restricts users to pre-populated music, limiting creative flexibility and user satisfaction. Users desire the ability to use their own music tracks.

Editing Errors

Users report issues with media order and text placement during editing, leading to disorganized final products. This disrupts the editing process and user experience.

Feature Discrepancies

The app's advertised features do not match user expectations, leading to disappointment and perceptions of false advertising. Users feel misled by the app's capabilities.

Refund Difficulties

Users face challenges in obtaining refunds for unwanted subscriptions, leading to negative perceptions of customer service. This issue contributes to a lack of trust in the app.

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How leading brands use Clarity

How leading brands use Clarity

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Alexandra Motto

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20 million

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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

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“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

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“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

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126 million

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Chosen by OpenAI to surface insights from customer conversations securely.

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"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

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