TREBEL Music - Download Songs

TREBEL Music - Download Songs

TREBEL Music - Download Songs

TREBEL Music - Download Songs

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

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Top Insights

Top Insights

Top Insights

A weekly roundup of A significant number of users, around 10%, report issues with downloading music, receiving error messages that prevent them from accessing songs offline. This problem undermines the app's core functionality of offline listening.'s key feedback

A weekly roundup of A significant number of users, around 10%, report issues with downloading music, receiving error messages that prevent them from accessing songs offline. This problem undermines the app's core functionality of offline listening.'s key feedback

A weekly roundup of A significant number of users, around 10%, report issues with downloading music, receiving error messages that prevent them from accessing songs offline. This problem undermines the app's core functionality of offline listening.'s key feedback

Playlist Deletion

Some users experience frustration with playlists being deleted after a short period, affecting approximately 5% of users. This issue disrupts the user experience as they have to recreate their playlists frequently.

I create playlists, but they get deleted after a week, which is very frustrating.

Playlist Deletion

Some users experience frustration with playlists being deleted after a short period, affecting approximately 5% of users. This issue disrupts the user experience as they have to recreate their playlists frequently.

I create playlists, but they get deleted after a week, which is very frustrating.

Playlist Deletion

Some users experience frustration with playlists being deleted after a short period, affecting approximately 5% of users. This issue disrupts the user experience as they have to recreate their playlists frequently.

I create playlists, but they get deleted after a week, which is very frustrating.

Download Errors

A significant number of users, around 10%, report issues with downloading music, receiving error messages that prevent them from accessing songs offline. This problem undermines the app's core functionality of offline listening.

I can't download music due to persistent error messages, making the app unusable for offline listening.

Download Errors

A significant number of users, around 10%, report issues with downloading music, receiving error messages that prevent them from accessing songs offline. This problem undermines the app's core functionality of offline listening.

I can't download music due to persistent error messages, making the app unusable for offline listening.

Download Errors

A significant number of users, around 10%, report issues with downloading music, receiving error messages that prevent them from accessing songs offline. This problem undermines the app's core functionality of offline listening.

I can't download music due to persistent error messages, making the app unusable for offline listening.

Excessive Ads

Some users, approximately 7%, find the frequency of ads disruptive, especially when ads fail to load, interrupting the music download process. This detracts from the seamless experience promised by the app.

Every time I try to download a song, an ad appears and often fails to load, which is very annoying.

Excessive Ads

Some users, approximately 7%, find the frequency of ads disruptive, especially when ads fail to load, interrupting the music download process. This detracts from the seamless experience promised by the app.

Every time I try to download a song, an ad appears and often fails to load, which is very annoying.

Excessive Ads

Some users, approximately 7%, find the frequency of ads disruptive, especially when ads fail to load, interrupting the music download process. This detracts from the seamless experience promised by the app.

Every time I try to download a song, an ad appears and often fails to load, which is very annoying.

Unlabeled Buttons

Users with visual impairments, about 2%, face challenges due to unlabeled buttons, making navigation difficult with screen readers. This limits accessibility and usability for visually impaired users.

As a blind user, unlabeled buttons make it hard to navigate the app using voiceover.

Unlabeled Buttons

Users with visual impairments, about 2%, face challenges due to unlabeled buttons, making navigation difficult with screen readers. This limits accessibility and usability for visually impaired users.

As a blind user, unlabeled buttons make it hard to navigate the app using voiceover.

Unlabeled Buttons

Users with visual impairments, about 2%, face challenges due to unlabeled buttons, making navigation difficult with screen readers. This limits accessibility and usability for visually impaired users.

As a blind user, unlabeled buttons make it hard to navigate the app using voiceover.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

SoundCloud is highly praised for its vast music library, support for independent artists, and minimal ads. Users appreciate the ability to discover new music and interact with artists, although some express frustration with the frequency of ads and changes to the app's interface.

Users' choice

SoundCloud is highly praised for its vast music library, support for independent artists, and minimal ads. Users appreciate the ability to discover new music and interact with artists, although some express frustration with the frequency of ads and changes to the app's interface.

Users' choice

SoundCloud is highly praised for its vast music library, support for independent artists, and minimal ads. Users appreciate the ability to discover new music and interact with artists, although some express frustration with the frequency of ads and changes to the app's interface.

Runner up

TREBEL Music receives mixed feedback, with users appreciating its free offline music feature and minimal ads. However, some users report issues with downloading songs and frequent ads, while others praise its extensive music library and ease of use.

Runner up

TREBEL Music receives mixed feedback, with users appreciating its free offline music feature and minimal ads. However, some users report issues with downloading songs and frequent ads, while others praise its extensive music library and ease of use.

Runner up

TREBEL Music receives mixed feedback, with users appreciating its free offline music feature and minimal ads. However, some users report issues with downloading songs and frequent ads, while others praise its extensive music library and ease of use.

Straggler

Audiomack is appreciated for its offline listening capabilities and minimal ads, but some users feel the app is outdated and are frustrated by frequent ads. Despite this, it remains a popular choice for those seeking free music streaming.

Straggler

Audiomack is appreciated for its offline listening capabilities and minimal ads, but some users feel the app is outdated and are frustrated by frequent ads. Despite this, it remains a popular choice for those seeking free music streaming.

Straggler

Audiomack is appreciated for its offline listening capabilities and minimal ads, but some users feel the app is outdated and are frustrated by frequent ads. Despite this, it remains a popular choice for those seeking free music streaming.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Playlist Deletion

Playlists are being unexpectedly deleted after a week, causing frustration among users who invest time in curating them.

Download Errors

Users experience persistent errors when attempting to download music, rendering the app's core feature ineffective.

Ad Overload

Excessive and non-loading ads disrupt the user experience, especially when attempting to download music.

Unlabeled Buttons

The app's interface lacks accessibility features, with unlabeled buttons posing challenges for visually impaired users.

Album Playback Order

Albums play in reverse order, starting from the last song, which confuses users expecting a traditional listening experience.

Song Availability Discrepancy

Some users can download certain songs while others cannot, leading to inconsistent user experiences.

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