Sketchbook®
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of A few users have reported issues with saving their drawings, where the app saves to files instead of photos, causing inconvenience. This problem seems to affect around 3% of users.'s key feedback
A weekly roundup of A few users have reported issues with saving their drawings, where the app saves to files instead of photos, causing inconvenience. This problem seems to affect around 3% of users.'s key feedback
A weekly roundup of A few users have reported issues with saving their drawings, where the app saves to files instead of photos, causing inconvenience. This problem seems to affect around 3% of users.'s key feedback
Importing Photos Issue
Some users experience difficulties when trying to import photos from their camera roll, as the app sometimes fails to display the images. This issue affects approximately 5% of users based on the reviews.
I love this app but sometimes when I try to add a picture from my camera roll, it doesn't show anything.
Importing Photos Issue
Some users experience difficulties when trying to import photos from their camera roll, as the app sometimes fails to display the images. This issue affects approximately 5% of users based on the reviews.
I love this app but sometimes when I try to add a picture from my camera roll, it doesn't show anything.
Importing Photos Issue
Some users experience difficulties when trying to import photos from their camera roll, as the app sometimes fails to display the images. This issue affects approximately 5% of users based on the reviews.
I love this app but sometimes when I try to add a picture from my camera roll, it doesn't show anything.
Saving Drawings Problem
A few users have reported issues with saving their drawings, where the app saves to files instead of photos, causing inconvenience. This problem seems to affect around 3% of users.
I couldn't save my drawing to photos; it always went to my files.
Saving Drawings Problem
A few users have reported issues with saving their drawings, where the app saves to files instead of photos, causing inconvenience. This problem seems to affect around 3% of users.
I couldn't save my drawing to photos; it always went to my files.
Saving Drawings Problem
A few users have reported issues with saving their drawings, where the app saves to files instead of photos, causing inconvenience. This problem seems to affect around 3% of users.
I couldn't save my drawing to photos; it always went to my files.
User-Friendliness Concerns
Some users find the app not user-friendly, struggling with the interface and tool usability. This concern is mentioned by about 4% of users.
The app is hard to use, and all of the tools are difficult to navigate.
User-Friendliness Concerns
Some users find the app not user-friendly, struggling with the interface and tool usability. This concern is mentioned by about 4% of users.
The app is hard to use, and all of the tools are difficult to navigate.
User-Friendliness Concerns
Some users find the app not user-friendly, struggling with the interface and tool usability. This concern is mentioned by about 4% of users.
The app is hard to use, and all of the tools are difficult to navigate.
Eraser Glitch
A small number of users have encountered a glitch where the eraser tool behaves incorrectly, drawing instead of erasing. This issue affects approximately 2% of users.
When I went to erase, the eraser was black and drew instead of erasing.
Eraser Glitch
A small number of users have encountered a glitch where the eraser tool behaves incorrectly, drawing instead of erasing. This issue affects approximately 2% of users.
When I went to erase, the eraser was black and drew instead of erasing.
Eraser Glitch
A small number of users have encountered a glitch where the eraser tool behaves incorrectly, drawing instead of erasing. This issue affects approximately 2% of users.
When I went to erase, the eraser was black and drew instead of erasing.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Sketchbook® is highly praised for its user-friendly interface and wide range of tools, making it a favorite among both beginners and experienced artists. Users appreciate its smooth performance and the absence of ads, although some have reported occasional bugs and feature requests like animation capabilities.
Users' choice
Sketchbook® is highly praised for its user-friendly interface and wide range of tools, making it a favorite among both beginners and experienced artists. Users appreciate its smooth performance and the absence of ads, although some have reported occasional bugs and feature requests like animation capabilities.
Users' choice
Sketchbook® is highly praised for its user-friendly interface and wide range of tools, making it a favorite among both beginners and experienced artists. Users appreciate its smooth performance and the absence of ads, although some have reported occasional bugs and feature requests like animation capabilities.
Runner up
Procreate is celebrated for its comprehensive feature set and ease of use, making it a top choice for digital artists. Users love the variety of brushes and the intuitive interface, though some have noted occasional crashes and bugs, particularly with newer updates.
Runner up
Procreate is celebrated for its comprehensive feature set and ease of use, making it a top choice for digital artists. Users love the variety of brushes and the intuitive interface, though some have noted occasional crashes and bugs, particularly with newer updates.
Runner up
Procreate is celebrated for its comprehensive feature set and ease of use, making it a top choice for digital artists. Users love the variety of brushes and the intuitive interface, though some have noted occasional crashes and bugs, particularly with newer updates.
Straggler
Adobe Fresco is appreciated for its robust features and versatility, especially in vector and raster drawing. However, users have reported issues with crashes and bugs, and some find the cloud integration and subscription model less appealing.
Straggler
Adobe Fresco is appreciated for its robust features and versatility, especially in vector and raster drawing. However, users have reported issues with crashes and bugs, and some find the cloud integration and subscription model less appealing.
Straggler
Adobe Fresco is appreciated for its robust features and versatility, especially in vector and raster drawing. However, users have reported issues with crashes and bugs, and some find the cloud integration and subscription model less appealing.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Image Import Issue
Users experience issues when attempting to import images from their camera roll, as the app sometimes fails to display the images. This disrupts the workflow for users who rely on importing images for their projects.
Saving to Photos
Some users are unable to save their drawings directly to their photo gallery, as the app defaults to saving files elsewhere. This limitation affects users who prefer to manage their artwork within their photo library.
Eraser Malfunction
The eraser tool occasionally malfunctions by drawing instead of erasing, which may be due to a settings issue. This unexpected behavior can hinder the drawing process and frustrate users.
Layer Compression Bug
There is a bug where layers unexpectedly compress upon reopening files, even when saved correctly. This issue can lead to significant frustration for users who lose their layer work.
Undo Limitation
The app lacks an undo feature for accidental changes made by others, such as scribbles by children. This limitation can result in the loss of significant work without a way to revert changes.
Animation Feature Request
Users express a desire for an animation feature to be added to the app, which would enhance its functionality for animators. This addition could broaden the app's appeal and user base.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal