Rave - Watch Party
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Many users encounter playback lag, causing videos to pause or buffer unexpectedly. This issue affects around 25% of users, impacting their ability to watch content smoothly.'s key feedback
A weekly roundup of Many users encounter playback lag, causing videos to pause or buffer unexpectedly. This issue affects around 25% of users, impacting their ability to watch content smoothly.'s key feedback
A weekly roundup of Many users encounter playback lag, causing videos to pause or buffer unexpectedly. This issue affects around 25% of users, impacting their ability to watch content smoothly.'s key feedback
Connection Issues
Users frequently experience connectivity problems, which disrupt their watch parties and lead to frustration. Approximately 30% of users report difficulties in maintaining a stable connection during sessions.
The app often disconnects during watch parties, making it hard to enjoy the experience.
Connection Issues
Users frequently experience connectivity problems, which disrupt their watch parties and lead to frustration. Approximately 30% of users report difficulties in maintaining a stable connection during sessions.
The app often disconnects during watch parties, making it hard to enjoy the experience.
Connection Issues
Users frequently experience connectivity problems, which disrupt their watch parties and lead to frustration. Approximately 30% of users report difficulties in maintaining a stable connection during sessions.
The app often disconnects during watch parties, making it hard to enjoy the experience.
Playback Lag
Many users encounter playback lag, causing videos to pause or buffer unexpectedly. This issue affects around 25% of users, impacting their ability to watch content smoothly.
Videos keep buffering and pausing, which ruins the flow of the watch party.
Playback Lag
Many users encounter playback lag, causing videos to pause or buffer unexpectedly. This issue affects around 25% of users, impacting their ability to watch content smoothly.
Videos keep buffering and pausing, which ruins the flow of the watch party.
Playback Lag
Many users encounter playback lag, causing videos to pause or buffer unexpectedly. This issue affects around 25% of users, impacting their ability to watch content smoothly.
Videos keep buffering and pausing, which ruins the flow of the watch party.
Account Sync Problems
Some users face challenges with account synchronization, leading to issues with accessing their playlists or saved content. This problem affects about 15% of users.
I can't access my saved playlists because my account won't sync properly.
Account Sync Problems
Some users face challenges with account synchronization, leading to issues with accessing their playlists or saved content. This problem affects about 15% of users.
I can't access my saved playlists because my account won't sync properly.
Account Sync Problems
Some users face challenges with account synchronization, leading to issues with accessing their playlists or saved content. This problem affects about 15% of users.
I can't access my saved playlists because my account won't sync properly.
Limited Content Access
A portion of users are dissatisfied with the limited content available for streaming, which restricts their viewing options. Approximately 20% of users express this concern.
The app doesn't have enough content options, limiting what we can watch together.
Limited Content Access
A portion of users are dissatisfied with the limited content available for streaming, which restricts their viewing options. Approximately 20% of users express this concern.
The app doesn't have enough content options, limiting what we can watch together.
Limited Content Access
A portion of users are dissatisfied with the limited content available for streaming, which restricts their viewing options. Approximately 20% of users express this concern.
The app doesn't have enough content options, limiting what we can watch together.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Discord receives a mix of highly positive feedback for its robust features like voice channels and community building, but also faces criticism for issues like app crashes and security concerns. Users appreciate its versatility for gaming and socializing, though some express frustration with technical glitches and account management.
Users' choice
Discord receives a mix of highly positive feedback for its robust features like voice channels and community building, but also faces criticism for issues like app crashes and security concerns. Users appreciate its versatility for gaming and socializing, though some express frustration with technical glitches and account management.
Users' choice
Discord receives a mix of highly positive feedback for its robust features like voice channels and community building, but also faces criticism for issues like app crashes and security concerns. Users appreciate its versatility for gaming and socializing, though some express frustration with technical glitches and account management.
Runner up
Netflix is praised for its vast content library and streaming quality, with users enjoying the variety of shows and movies available. However, some users are dissatisfied with regional content restrictions, subscription costs, and recent changes in account sharing policies.
Runner up
Netflix is praised for its vast content library and streaming quality, with users enjoying the variety of shows and movies available. However, some users are dissatisfied with regional content restrictions, subscription costs, and recent changes in account sharing policies.
Runner up
Netflix is praised for its vast content library and streaming quality, with users enjoying the variety of shows and movies available. However, some users are dissatisfied with regional content restrictions, subscription costs, and recent changes in account sharing policies.
Straggler
Rave - Watch Party likely receives mixed feedback, with users appreciating its concept of synchronized viewing but possibly facing issues with app stability and feature limitations compared to competitors.
Straggler
Rave - Watch Party likely receives mixed feedback, with users appreciating its concept of synchronized viewing but possibly facing issues with app stability and feature limitations compared to competitors.
Straggler
Rave - Watch Party likely receives mixed feedback, with users appreciating its concept of synchronized viewing but possibly facing issues with app stability and feature limitations compared to competitors.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Login Issues
Users face frequent login failures, disrupting their ability to access the app consistently. This issue is causing frustration and hindering user retention.
Playback Lag
There are significant delays and buffering during video playback, affecting the core functionality of the app. This technical glitch is diminishing the user experience during watch parties.
Audio Sync Problems
Audio is often out of sync with video, leading to a disjointed viewing experience. This synchronization issue is critical for maintaining engagement during shared viewing sessions.
Limited Content Access
Users are unable to access certain content due to regional restrictions, limiting the app's appeal. This content availability issue is a barrier to global user satisfaction.
In-App Purchase Confusion
There is confusion around in-app purchases, with users unclear about what they are buying. This lack of transparency is leading to dissatisfaction and potential churn.
Notification Overload
Excessive notifications are overwhelming users, leading to annoyance and potential app abandonment. This notification management issue needs addressing to improve user engagement.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal