Rapchat: Music Maker Studio
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Frequent app crashes and freezing disrupt user experience, requiring users to restart the app often. This affects about 10% of users, hindering their ability to create music smoothly.'s key feedback
A weekly roundup of Frequent app crashes and freezing disrupt user experience, requiring users to restart the app often. This affects about 10% of users, hindering their ability to create music smoothly.'s key feedback
A weekly roundup of Frequent app crashes and freezing disrupt user experience, requiring users to restart the app often. This affects about 10% of users, hindering their ability to create music smoothly.'s key feedback
File Upload Issues
Users experience difficulties uploading files, particularly on iPads, with some files disappearing after upload. Approximately 5% of users report this issue, leading to frustration and potential subscription cancellations.
The app won't let me upload files to my iPad, and when it does, they disappear.
File Upload Issues
Users experience difficulties uploading files, particularly on iPads, with some files disappearing after upload. Approximately 5% of users report this issue, leading to frustration and potential subscription cancellations.
The app won't let me upload files to my iPad, and when it does, they disappear.
File Upload Issues
Users experience difficulties uploading files, particularly on iPads, with some files disappearing after upload. Approximately 5% of users report this issue, leading to frustration and potential subscription cancellations.
The app won't let me upload files to my iPad, and when it does, they disappear.
App Crashes
Frequent app crashes and freezing disrupt user experience, requiring users to restart the app often. This affects about 10% of users, hindering their ability to create music smoothly.
The app keeps freezing and I have to restart it every few minutes.
App Crashes
Frequent app crashes and freezing disrupt user experience, requiring users to restart the app often. This affects about 10% of users, hindering their ability to create music smoothly.
The app keeps freezing and I have to restart it every few minutes.
App Crashes
Frequent app crashes and freezing disrupt user experience, requiring users to restart the app often. This affects about 10% of users, hindering their ability to create music smoothly.
The app keeps freezing and I have to restart it every few minutes.
Vocal Preset Quality
The new vocal presets are perceived as lower quality and more robotic compared to previous versions, affecting around 7% of users who find it challenging to produce appealing music.
The new vocal presets sound robotic and are worse than the old ones.
Vocal Preset Quality
The new vocal presets are perceived as lower quality and more robotic compared to previous versions, affecting around 7% of users who find it challenging to produce appealing music.
The new vocal presets sound robotic and are worse than the old ones.
Vocal Preset Quality
The new vocal presets are perceived as lower quality and more robotic compared to previous versions, affecting around 7% of users who find it challenging to produce appealing music.
The new vocal presets sound robotic and are worse than the old ones.
Subscription Limitations
Many features require a paid subscription, limiting the app's functionality for free users. Approximately 8% of users express dissatisfaction with the need to pay for essential features.
You can't really do anything without buying a membership.
Subscription Limitations
Many features require a paid subscription, limiting the app's functionality for free users. Approximately 8% of users express dissatisfaction with the need to pay for essential features.
You can't really do anything without buying a membership.
Subscription Limitations
Many features require a paid subscription, limiting the app's functionality for free users. Approximately 8% of users express dissatisfaction with the need to pay for essential features.
You can't really do anything without buying a membership.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
BandLab receives high praise for its user-friendly interface and comprehensive features, making it a favorite among users for music creation. Many appreciate its free access and the ability to produce professional-quality music, though some users have reported minor issues with updates.

Users' choice
BandLab receives high praise for its user-friendly interface and comprehensive features, making it a favorite among users for music creation. Many appreciate its free access and the ability to produce professional-quality music, though some users have reported minor issues with updates.

Users' choice
BandLab receives high praise for its user-friendly interface and comprehensive features, making it a favorite among users for music creation. Many appreciate its free access and the ability to produce professional-quality music, though some users have reported minor issues with updates.

Runner up
Rapchat is appreciated for its community and tools that help artists grow, but users have mixed feelings about recent updates and the cost of premium features. While some users find it transformative for their music journey, others are frustrated with app crashes and changes to vocal effects.

Runner up
Rapchat is appreciated for its community and tools that help artists grow, but users have mixed feelings about recent updates and the cost of premium features. While some users find it transformative for their music journey, others are frustrated with app crashes and changes to vocal effects.

Runner up
Rapchat is appreciated for its community and tools that help artists grow, but users have mixed feelings about recent updates and the cost of premium features. While some users find it transformative for their music journey, others are frustrated with app crashes and changes to vocal effects.

Straggler
GarageBand is lauded for its ease of use and professional capabilities, especially on mobile devices. However, recent updates have caused stability issues, leading to user frustration with crashes and performance problems.

Straggler
GarageBand is lauded for its ease of use and professional capabilities, especially on mobile devices. However, recent updates have caused stability issues, leading to user frustration with crashes and performance problems.

Straggler
GarageBand is lauded for its ease of use and professional capabilities, especially on mobile devices. However, recent updates have caused stability issues, leading to user frustration with crashes and performance problems.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
File Upload Issues
Users experience difficulties uploading files to iPads, with files disappearing unexpectedly, leading to frustration and subscription cancellations.
Playback Problems
Some users are unable to play their recorded and published music, which affects their ability to use the app effectively and impacts their satisfaction.
Preset Quality Decline
The new vocal presets are perceived as lower quality and more robotic compared to the old ones, hindering users' ability to create appealing music.
App Freezing
Frequent app freezing and the need for force restarts disrupt the user experience, causing frustration and hindering music creation.
Scammers and Bots
The app is plagued by bots and scammers, which diminishes the user experience and trust in the platform.
Login and Subscription Issues
Users face challenges with being logged out and unable to log back in, resulting in lost access to paid features and wasted money.
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How leading brands use Clarity
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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700 million
weekly active customers
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700 million
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Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
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Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
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467,000
monthly customers
467,000
monthly customers
System normal
System normal
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