Flip: Watch, Create, Shop
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of While the app is praised for its simplicity, some users feel it lacks certain features like video calls, notification sounds for desktop, and media file search capabilities. This could affect around 5% of users.'s key feedback
A weekly roundup of While the app is praised for its simplicity, some users feel it lacks certain features like video calls, notification sounds for desktop, and media file search capabilities. This could affect around 5% of users.'s key feedback
A weekly roundup of While the app is praised for its simplicity, some users feel it lacks certain features like video calls, notification sounds for desktop, and media file search capabilities. This could affect around 5% of users.'s key feedback
Notification Issues
Some users experience problems with notifications, where attempts to open them result in a perpetual loading screen. Approximately 10% of users might be affected by this issue.
Notifications lead to a loading screen and never open.
Notification Issues
Some users experience problems with notifications, where attempts to open them result in a perpetual loading screen. Approximately 10% of users might be affected by this issue.
Notifications lead to a loading screen and never open.
Notification Issues
Some users experience problems with notifications, where attempts to open them result in a perpetual loading screen. Approximately 10% of users might be affected by this issue.
Notifications lead to a loading screen and never open.
Feature Limitations
While the app is praised for its simplicity, some users feel it lacks certain features like video calls, notification sounds for desktop, and media file search capabilities. This could affect around 5% of users.
The app lacks video calls and media file search features.
Feature Limitations
While the app is praised for its simplicity, some users feel it lacks certain features like video calls, notification sounds for desktop, and media file search capabilities. This could affect around 5% of users.
The app lacks video calls and media file search features.
Feature Limitations
While the app is praised for its simplicity, some users feel it lacks certain features like video calls, notification sounds for desktop, and media file search capabilities. This could affect around 5% of users.
The app lacks video calls and media file search features.
Non-Functional Code
A small percentage of users report that certain functionalities, such as code execution, do not work as expected, which can hinder their experience. This issue might impact about 3% of users.
The code functionality doesn't work at all.
Non-Functional Code
A small percentage of users report that certain functionalities, such as code execution, do not work as expected, which can hinder their experience. This issue might impact about 3% of users.
The code functionality doesn't work at all.
Non-Functional Code
A small percentage of users report that certain functionalities, such as code execution, do not work as expected, which can hinder their experience. This issue might impact about 3% of users.
The code functionality doesn't work at all.
General Discontent
A minority of users express a general dissatisfaction with the app without specifying particular issues, indicating a potential gap in meeting user expectations. This could affect around 2% of users.
I don't like the app.
General Discontent
A minority of users express a general dissatisfaction with the app without specifying particular issues, indicating a potential gap in meeting user expectations. This could affect around 2% of users.
I don't like the app.
General Discontent
A minority of users express a general dissatisfaction with the app without specifying particular issues, indicating a potential gap in meeting user expectations. This could affect around 2% of users.
I don't like the app.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Flip receives high praise for its ease of use, seamless communication features, and effective integration with other apps. Users appreciate its ability to bring teams together and its user-friendly interface, although some mention missing features and occasional technical issues.
Users' choice
Flip receives high praise for its ease of use, seamless communication features, and effective integration with other apps. Users appreciate its ability to bring teams together and its user-friendly interface, although some mention missing features and occasional technical issues.
Users' choice
Flip receives high praise for its ease of use, seamless communication features, and effective integration with other apps. Users appreciate its ability to bring teams together and its user-friendly interface, although some mention missing features and occasional technical issues.
Runner up
Slack is highly regarded for its intuitive design, ease of use, and effectiveness as a communication tool. Users appreciate its features for team collaboration, although some express frustration with notification issues and the complexity of message organization.
Runner up
Slack is highly regarded for its intuitive design, ease of use, and effectiveness as a communication tool. Users appreciate its features for team collaboration, although some express frustration with notification issues and the complexity of message organization.
Runner up
Slack is highly regarded for its intuitive design, ease of use, and effectiveness as a communication tool. Users appreciate its features for team collaboration, although some express frustration with notification issues and the complexity of message organization.
Straggler
Workplace from Meta is praised for its familiar interface and effectiveness in connecting teams, especially in large organizations. Users appreciate its ease of use and communication capabilities, though some report technical glitches and issues with app updates.
Straggler
Workplace from Meta is praised for its familiar interface and effectiveness in connecting teams, especially in large organizations. Users appreciate its ease of use and communication capabilities, though some report technical glitches and issues with app updates.
Straggler
Workplace from Meta is praised for its familiar interface and effectiveness in connecting teams, especially in large organizations. Users appreciate its ease of use and communication capabilities, though some report technical glitches and issues with app updates.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Code Malfunction
The app's code functionality is broken, preventing users from utilizing the app effectively. This issue severely impacts user experience and requires immediate technical attention.
Notification Loading
Notifications fail to open properly, leading users to a perpetual loading screen. This disrupts the app's core communication feature and needs urgent resolution.
Missing Features
The app lacks essential features such as video calls, notification sounds on desktop, and media file search in conversations. These omissions limit the app's functionality and user satisfaction.
Desktop Notification Sound
The absence of notification sounds on the desktop version hinders effective communication alerts. This gap in functionality can lead to missed messages and decreased productivity.
Media File Search
Users cannot search for media files sent through conversations, complicating information retrieval. This limitation affects the app's usability and efficiency in communication.
General Discontent
Some users express a general dislike for the app without specifying reasons, indicating potential areas for improvement in user engagement and satisfaction.
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
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weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
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70 million
weekly active customers
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467,000
monthly customers
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System normal
System normal
System normal