Slopes: Ski & Snowboard

Slopes: Ski & Snowboard

Slopes: Ski & Snowboard

Slopes: Ski & Snowboard

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of Users have experienced problems with the app's integration with Apple Watch, where data fails to sync properly between the watch and the phone, leading to lost tracking data. This issue seems to affect around 5-10% of users who rely on Apple Watch for tracking. "Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not."'s key feedback

A weekly roundup of Users have experienced problems with the app's integration with Apple Watch, where data fails to sync properly between the watch and the phone, leading to lost tracking data. This issue seems to affect around 5-10% of users who rely on Apple Watch for tracking. "Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not."'s key feedback

A weekly roundup of Users have experienced problems with the app's integration with Apple Watch, where data fails to sync properly between the watch and the phone, leading to lost tracking data. This issue seems to affect around 5-10% of users who rely on Apple Watch for tracking. "Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not."'s key feedback

Battery Drain

Several users report that the app significantly drains their battery, especially when used continuously throughout the day. This issue affects approximately 10-15% of users, particularly those using older devices or in cold conditions. "The app dramatically drains your battery and often misses tracking."

The app dramatically drains your battery and often misses tracking.

Battery Drain

Several users report that the app significantly drains their battery, especially when used continuously throughout the day. This issue affects approximately 10-15% of users, particularly those using older devices or in cold conditions. "The app dramatically drains your battery and often misses tracking."

The app dramatically drains your battery and often misses tracking.

Battery Drain

Several users report that the app significantly drains their battery, especially when used continuously throughout the day. This issue affects approximately 10-15% of users, particularly those using older devices or in cold conditions. "The app dramatically drains your battery and often misses tracking."

The app dramatically drains your battery and often misses tracking.

Apple Watch Sync Issues

Users have experienced problems with the app's integration with Apple Watch, where data fails to sync properly between the watch and the phone, leading to lost tracking data. This issue seems to affect around 5-10% of users who rely on Apple Watch for tracking. "Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not."

Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not.

Apple Watch Sync Issues

Users have experienced problems with the app's integration with Apple Watch, where data fails to sync properly between the watch and the phone, leading to lost tracking data. This issue seems to affect around 5-10% of users who rely on Apple Watch for tracking. "Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not."

Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not.

Apple Watch Sync Issues

Users have experienced problems with the app's integration with Apple Watch, where data fails to sync properly between the watch and the phone, leading to lost tracking data. This issue seems to affect around 5-10% of users who rely on Apple Watch for tracking. "Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not."

Apple Watch integration is super buggy and makes you think it is recording your run when in fact it is not.

Inaccurate Tracking

Some users find the app's tracking to be inaccurate, with discrepancies in recorded data such as speed and calories burned, which can be frustrating for those relying on precise metrics. This affects about 5% of users, particularly those using the app for fitness tracking. "This app is so inaccurate it is comical."

This app is so inaccurate it is comical.

Inaccurate Tracking

Some users find the app's tracking to be inaccurate, with discrepancies in recorded data such as speed and calories burned, which can be frustrating for those relying on precise metrics. This affects about 5% of users, particularly those using the app for fitness tracking. "This app is so inaccurate it is comical."

This app is so inaccurate it is comical.

Inaccurate Tracking

Some users find the app's tracking to be inaccurate, with discrepancies in recorded data such as speed and calories burned, which can be frustrating for those relying on precise metrics. This affects about 5% of users, particularly those using the app for fitness tracking. "This app is so inaccurate it is comical."

This app is so inaccurate it is comical.

Recording Reliability

A number of users report that the app sometimes stops recording unexpectedly, leading to incomplete data for their skiing sessions. This issue impacts approximately 5-10% of users, often due to app crashes or iOS memory management. "The app stopped recording at 21,000 vertical feet, but I would’ve gotten 31,000!"

The app stopped recording at 21,000 vertical feet, but I would’ve gotten 31,000!

Recording Reliability

A number of users report that the app sometimes stops recording unexpectedly, leading to incomplete data for their skiing sessions. This issue impacts approximately 5-10% of users, often due to app crashes or iOS memory management. "The app stopped recording at 21,000 vertical feet, but I would’ve gotten 31,000!"

The app stopped recording at 21,000 vertical feet, but I would’ve gotten 31,000!

Recording Reliability

A number of users report that the app sometimes stops recording unexpectedly, leading to incomplete data for their skiing sessions. This issue impacts approximately 5-10% of users, often due to app crashes or iOS memory management. "The app stopped recording at 21,000 vertical feet, but I would’ve gotten 31,000!"

The app stopped recording at 21,000 vertical feet, but I would’ve gotten 31,000!

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Slopes is highly praised for its comprehensive tracking features, ease of use, and excellent customer service. Users appreciate its detailed statistics, Apple Watch integration, and the ability to track friends on the mountain. However, some users report issues with recording reliability and battery drain.

Users' choice

Slopes is highly praised for its comprehensive tracking features, ease of use, and excellent customer service. Users appreciate its detailed statistics, Apple Watch integration, and the ability to track friends on the mountain. However, some users report issues with recording reliability and battery drain.

Users' choice

Slopes is highly praised for its comprehensive tracking features, ease of use, and excellent customer service. Users appreciate its detailed statistics, Apple Watch integration, and the ability to track friends on the mountain. However, some users report issues with recording reliability and battery drain.

Runner up

Ski Tracks is well-regarded for its accuracy and reliability in tracking ski data, with users appreciating its terrain mapping and speed metrics. However, some users experience issues with data loss and inconsistencies in speed tracking, and they wish for more editing features.

Runner up

Ski Tracks is well-regarded for its accuracy and reliability in tracking ski data, with users appreciating its terrain mapping and speed metrics. However, some users experience issues with data loss and inconsistencies in speed tracking, and they wish for more editing features.

Runner up

Ski Tracks is well-regarded for its accuracy and reliability in tracking ski data, with users appreciating its terrain mapping and speed metrics. However, some users experience issues with data loss and inconsistencies in speed tracking, and they wish for more editing features.

Straggler

Trace Snow receives mixed feedback, with users appreciating its tracking capabilities and detailed analytics. However, some users report frequent crashes and data loss, leading to frustration and a lack of trust in the app's reliability.

Straggler

Trace Snow receives mixed feedback, with users appreciating its tracking capabilities and detailed analytics. However, some users report frequent crashes and data loss, leading to frustration and a lack of trust in the app's reliability.

Straggler

Trace Snow receives mixed feedback, with users appreciating its tracking capabilities and detailed analytics. However, some users report frequent crashes and data loss, leading to frustration and a lack of trust in the app's reliability.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Battery Drain

The app significantly drains battery life, especially when used continuously throughout the day, impacting user experience during long ski sessions.

Apple Watch Sync Issues

There are frequent synchronization problems between the Apple Watch and the iPhone, leading to lost data and incomplete activity records.

Inaccurate Tracking

Users experience inaccuracies in tracking metrics such as calories burned and top speeds, leading to skepticism about the app's reliability.

Recording Failures

The app occasionally stops recording unexpectedly, causing users to lose entire days of skiing data, which is frustrating and diminishes trust.

Resort Map Limitations

The resort maps lack detailed zoom functionality, making it difficult for users to view specific trail details as they would on a PDF map.

Data Migration Issues

Users face challenges with data migration, experiencing long wait times and frozen progress bars, risking the loss of valuable skiing history.

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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

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Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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