18Birdies: Golf GPS Tracker
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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A weekly roundup of A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.'s key feedback
A weekly roundup of A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.'s key feedback
A weekly roundup of A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.'s key feedback
Inaccurate Shot Tracking
Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.
The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.
Inaccurate Shot Tracking
Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.
The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.
Inaccurate Shot Tracking
Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.
The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.
Lack of GHIN Integration
A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.
Without GHIN integration, I'm reluctant to switch from GolfShot GPS.
Lack of GHIN Integration
A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.
Without GHIN integration, I'm reluctant to switch from GolfShot GPS.
Lack of GHIN Integration
A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.
Without GHIN integration, I'm reluctant to switch from GolfShot GPS.
Apple Watch Sync Issues
Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.
Apple Watch distance readings differ from the iPhone, making it tough to trust.
Apple Watch Sync Issues
Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.
Apple Watch distance readings differ from the iPhone, making it tough to trust.
Apple Watch Sync Issues
Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.
Apple Watch distance readings differ from the iPhone, making it tough to trust.
Premium Features Overload
Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.
The premium version is cluttered with extras, complicating simple tasks.
Premium Features Overload
Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.
The premium version is cluttered with extras, complicating simple tasks.
Premium Features Overload
Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.
The premium version is cluttered with extras, complicating simple tasks.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

Users' choice
18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

Users' choice
18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

Runner up
Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

Runner up
Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

Runner up
Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

Straggler
GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.

Straggler
GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.

Straggler
GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Inaccurate Shot Tracking
The premium version inaccurately adds shots when users stop their golf carts, leading to incorrect club distance calculations. This issue is compounded by the difficulty in changing club selections on the Apple Watch.
GHIN Integration Missing
The app lacks integration with GHIN for score posting, which is a significant drawback for users accustomed to this feature in other golf apps. This absence discourages users from fully transitioning to 18Birdies.
Apple Watch Discrepancies
Distance readings on the Apple Watch often differ from those on the iPhone, causing trust issues with the app's accuracy. This inconsistency is particularly problematic for users relying on the watch for quick distance checks.
Course Image Errors
Some courses have incorrect images loaded, and the app sometimes skips to the 18th hole if the screen locks, leading to user frustration. This issue disrupts the user experience and can result in incorrect score entries.
Intrusive Premium Prompts
The free version frequently changes images to promote the premium version, which users find annoying and difficult to disable. This aggressive marketing approach detracts from the user experience.
Account Access Issues
Users have reported being locked out of their accounts without the ability to recover them via the associated email, and the app no longer works with their Apple Watch. This issue severely impacts user retention and satisfaction.
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