18Birdies: Golf GPS Tracker

18Birdies: Golf GPS Tracker

18Birdies: Golf GPS Tracker

18Birdies: Golf GPS Tracker

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.'s key feedback

A weekly roundup of A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.'s key feedback

A weekly roundup of A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.'s key feedback

Inaccurate Shot Tracking

Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.

The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.

Inaccurate Shot Tracking

Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.

The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.

Inaccurate Shot Tracking

Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.

The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.

Lack of GHIN Integration

A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.

Without GHIN integration, I'm reluctant to switch from GolfShot GPS.

Lack of GHIN Integration

A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.

Without GHIN integration, I'm reluctant to switch from GolfShot GPS.

Lack of GHIN Integration

A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.

Without GHIN integration, I'm reluctant to switch from GolfShot GPS.

Apple Watch Sync Issues

Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.

Apple Watch distance readings differ from the iPhone, making it tough to trust.

Apple Watch Sync Issues

Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.

Apple Watch distance readings differ from the iPhone, making it tough to trust.

Apple Watch Sync Issues

Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.

Apple Watch distance readings differ from the iPhone, making it tough to trust.

Premium Features Overload

Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.

The premium version is cluttered with extras, complicating simple tasks.

Premium Features Overload

Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.

The premium version is cluttered with extras, complicating simple tasks.

Premium Features Overload

Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.

The premium version is cluttered with extras, complicating simple tasks.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

Users' choice

18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

Users' choice

18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

Runner up

Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

Runner up

Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

Runner up

Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

Straggler

GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.

Straggler

GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.

Straggler

GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Inaccurate Shot Tracking

The premium version inaccurately adds shots when users stop their golf carts, leading to incorrect club distance calculations. This issue is compounded by the difficulty in changing club selections on the Apple Watch.

GHIN Integration Missing

The app lacks integration with GHIN for score posting, which is a significant drawback for users accustomed to this feature in other golf apps. This absence discourages users from fully transitioning to 18Birdies.

Apple Watch Discrepancies

Distance readings on the Apple Watch often differ from those on the iPhone, causing trust issues with the app's accuracy. This inconsistency is particularly problematic for users relying on the watch for quick distance checks.

Course Image Errors

Some courses have incorrect images loaded, and the app sometimes skips to the 18th hole if the screen locks, leading to user frustration. This issue disrupts the user experience and can result in incorrect score entries.

Intrusive Premium Prompts

The free version frequently changes images to promote the premium version, which users find annoying and difficult to disable. This aggressive marketing approach detracts from the user experience.

Account Access Issues

Users have reported being locked out of their accounts without the ability to recover them via the associated email, and the app no longer works with their Apple Watch. This issue severely impacts user retention and satisfaction.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers