Sender ID Lineup
Customers point at the scammer; one approved click blocks the sender, and the silence is timed.
The job
Turns customer reports of scam texts, one-ring missed-call scams and people pretending to be the operator into network blocks, regulator reports and customer warnings. Then proves each scam went silent and watches for new versions of it.
The moment
Scam senders that customers report appear like suspects in a police lineup. At 10:12, a new one appears: a sender name one letter off the operator's own, sending "your points expire today" links.
The sender is blocked on the network at 10:31 and reported to the regulator at 10:32.
The last customer report arrives just over two hours later, and the counter stops. After 72 quiet hours, the card is stamped Silenced.
A family tree of scams shows its three offshoots already greyed out.
What it does
- Create / update a suspect
- Block on the SMS firewall
- Report to the regulator's spam service
- Give the AI agent a warning answer
- Warn exposed customers by SMS
- Monthly regulator evidence pack
What you see
Police lineup of suspect cards with a silence counter, a mugshot lineage of scam families, and a red lane for SIM-swap
What it moves
The median hours from the first customer report to a network block, and hours from block to silence, for each family of scams.
Built for
- Risk & fraud
- Operations
- Product & digital
- Compliance, complaints & legal
