Cross-industryScorecard & league

Powers of Ten

One unbroken zoom from a nation's voice to one person's sentence.

Listen
Reason
Act
Verify
Learn
Closes 4 of 5: Listen, Reason, Act, Verify

The job

Open a leadership meeting with one cinematic zoom that follows the heaviest path of pain from the whole population down to one real sentence, let leadership wager on each step, rank siblings at every level, and adopt ownership at any level, then replay next month to show the road moving.

The moment

Example, illustrative figures

The board guesses the capital and the zoom falls to the second city instead; boardroom accuracy drops to 40%. It continues through one district and one service centre to a single line: I brought my father in his wheelchair and the lift was broken again. Next quarter the zoom takes another road, that centre is grey, and the board's accuracy has climbed to 70%.

What it does

  • Adopt ownership at any level
  • Notify the adopted owner
  • Record the room's wager

What you see

Cinematic powers-of-ten zoom with a wager before each step, sibling leagues per level, ending on one sentence

  1. Screen 1: Zoom
  2. Screen 2: Wager
  3. Screen 3: The Sentence
  4. Screen 4: Road History

What it moves

Negative volume on adopted paths quarter over quarter, and boardroom accuracy (share of wagers matching the customers' path)

Built for

  • Executives & leadership
  • CX leaders & VoC
  • Branch, store & field managers
  • Marketing, brand & comms
OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.

OnClarity

Bring the one question your current platform can't answer.

Our team will map it to the apps that answer it, then set them up on your own feedback.

Talk to our team

Examples use illustrative figures. Apps are set up with our team on your own feedback data, and setup varies by app.