Keep-or-Kill Court
Every league, dish, route or plan stands trial before it's renewed.
The job
Decides whether to keep, change or drop a product, route or plan from what its customers say, signs the ruling, sets it up to be tracked in OnClarity, and rehears the decision at 30, 90 and 180 days.
The moment
Each product, route, dish or plan stands trial before it is renewed, with customers' words as the evidence. For one league, the defence calls a witness: "I only renewed for the league".
2,140 subscribers said the same. The court rules to keep it and renegotiate the blackout clause.
The back page shows the record so far: 9 rulings upheld and 3 overturned.
It also shows a dish that was dropped last year and is still asked for 60 times a week.
What it does
- Sign the ruling
- Turn the ruling into an OnClarity filter
- Send the evidence pack to the owner
- Log a line-up decision
- Call witnesses
What you see
A courtroom docket with prosecution and defence columns, witness cards, a signed ruling and an appeals record haunted by a ghost strip; seasonal portfolios print as a festival line-up poster
What it moves
The share of keep-or-drop rulings still upheld after 180 days, and the revenue or subscribers protected per ruling, in dollars, where revenue data is available.
Built for
- Product & digital
