If It Were Law
Replay last year under tomorrow's rule, price the bill, then rehearse until opening night.
The job
When a regulator proposes a shorter clock or automatic compensation, or leadership considers a voluntary service guarantee, replay the organisation's own last twelve months under that rule, price the liability with bands, find the stages that break, commission the cheapest fixes, and shadow the new clock on every open case until go-live day, when the forecast is graded against reality.
The moment
The CFO drags the claims deadline from 15 days to 5 and the bill climbs to $31M (band $24-38M), 61% of last year's claims would have breached, n=18,402; switching on two stage fixes drops it to $6M. Eight weeks later, on go-live night, the ghost clocks on the wall become the real clocks and the opening-night stamp shows the forecast landed inside its band.
What it does
- Save scenario (pre-register the forecast)
- Add a custom rule to the overnight case-by-case replay
- Commit a stage fix with owner and date
- Notify the stage owner
- Send the brief to regulatory affairs or the consultation response team
- Raise the curtain on go-live
- Open verbatims behind any bar
What you see
A theatre in three acts: a rule shelf, a courtroom-style bill of liability with a clock slider, then a dress rehearsal with ghost clocks and a T-minus countdown that ends on an opening-night stamp
What it moves
Priced liability under the proposed rule ($, with band) and the weekly shadow breach rate driven below target before go-live; forecast error at go-live
Built for
- Compliance, complaints & legal
- Finance
- Regulators & auditors
