Autocomplete Confessions
The search box confesses what people really want from you.
The job
Harvest what the public types into search about you and what your bot fails to answer, price each gap in contacts, ship the missing answer, and verify the contact drop and your own page winning the result.
The moment
The first box types the brand name and then how do I cancel; the second box types the same question from the bot's failures. The card reads: zero help pages, 1,900 contacts a month, $57K. Three weeks after the article ships, their own page is the first result and the AI-resolved share on cancellation has doubled.
What it does
- Recheck the rank
- Publish the article
- Draft the bot answer
- Record the published answer
What you see
Two self-typing search boxes with confession cards
What it moves
Contacts a month on confessed intents (and their cost); help-centre rank for confessed queries; AI-resolved share on those intents
Built for
- QA, training & knowledge
- Product & digital
- Frontline staff
