Handling 10M+ Customer Interactions Monthly
AI Customer Support. Human Excellence.
Deploy Clarity’s AI customer support software to handle repetitive inquiries 24/7 and help your support team tackle the complex, revenue impacting cases they were actually hired for.
AI Assist
Key Features
Suggests responses in real-time
Reduces ticket handling time
Accelerates new agent onboarding
Collaborates with
AI Knowledge Agent
AI VoC Analyst
AI Assist
AI Knowledge Agent
AI QA Agent
AI Support Agent
AI Voice of
Customer Analyst
AI Assist
Key Features
Suggests responses in real-time
Reduces ticket handling time
Accelerates new agent onboarding
Collaborates with
AI Knowledge Agent
AI VoC Analyst
AI Assist
AI Knowledge Agent
AI QA Agent
AI Support Agent
AI Voice of
Customer Analyst
AI Assist
Key Features
Suggests responses in real-time
Reduces ticket handling time
Accelerates new agent onboarding
Collaborates with
AI Knowledge Agent
AI VoC Analyst
AI Agent Assistant
AI Knowledge Agent
AI Quality Agent
AI Support Agent
AI Voice of
Customer Analyst
AI Customer Support.
Human Excellence.
Deploy Clarity’s AI customer support software to handle repetitive inquiries 24/7 and help your support team tackle the complex, revenue impacting cases they were actually hired for.
Handling 10M+ Customer Interactions Monthly
Live AI CX Agent Activities
Help center optimized in WA, USA
Trustpilot trends flagged in London, UK
Billing FAQ updated in Riyadh, KSA
G2 reviews analyzed in MA, USA
Payment failure assisted in CA, USA
Refund case assisted in London, UK
Service outage ticket solved, Riyadh, KSA
Card dispute resolved in NY, USA
SIM issue fixed in London, UK
Billing error closed in Dubai, UAE
AI Assist
Key Features
Suggests responses in real-time
Reduces ticket handling time
Accelerates new agent onboarding
Collaborates with
AI Knowledge Agent
AI VoC Analyst
AI Assist
AI Knowledge Agent
AI QA Agent
AI Support Agent
AI Voice of
Customer Analyst
AI Customer Support.
Human Excellence.
Handling 10M+ Customer Interactions Monthly
Deploy Clarity’s AI customer support software to handle repetitive inquiries 24/7 and help your support team tackle the complex, revenue impacting cases they were actually hired for.
Live AI CX Agent Activities
Help center optimized in WA, USA
Trustpilot trends flagged in London, UK
Billing FAQ updated in Riyadh, KSA
G2 reviews analyzed in MA, USA
Payment failure assisted in CA, USA
Refund case assisted in London, UK
Service outage ticket solved, Riyadh, KSA
Card dispute resolved in NY, USA
SIM issue fixed in London, UK
Billing error closed in Dubai, UAE
Trusted by industry-leading brands worldwide
Trusted by leading brands serving
10M+ customers worldwide
Our product
The all in one platform for clear, compliant customer support
Our product
The all in one platform for clear, compliant customer support compliant customer support
Our product
The all in one platform for clear, compliant customer support
Agentic Customer Support
Smart AI customer support that gives accurate answers, follows your rules, and keeps customers happy.
AI Assist for Agents
AI suggests answers from your knowledge base so your support team can learn, train, and reply with confidence.
Voice of Customer
Bring chats, reviews, and socials into one platform to spot themes, track sentiment, get alerts, and take action on feedback.
Built for Security
Enterprise grade security encryption, GDPR, SOC 2, and HIPAA compliance, plus SASM guardrails for extra protection.
Built to Close the Loop
Turn support conversations into actions and show customers their voices lead to real improvements.
“
Clarity brings the customer voice into our workflow in a way that's actionable and easy to scale, without needing manual tagging or sorting.
Clarity brings the customer voice into our workflow in a way that's actionable and easy to scale, without needing manual tagging or sorting.
Head of Customer Experience
Jennifer Barwick
An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.
An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.
An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.
1
Listen
Collect customer feedback from various channels such as social, surveys, sales and support interactions
2
Understand
3
Respond
4
Act
1
Listen
Collect customer feedback from various channels such as social, surveys, sales and support interactions
2
Understand
3
Respond
4
Act
1
Listen
Collect customer feedback from various channels such as social, surveys, sales and support interactions
2
Understand
3
Respond
4
Act
Customer Service
Customer Service
AI Agents
AI Agents
Voice of Customer
Voice of Customer
Customer support that feels human, works smarter, and stays compliant
Customer support that feels human, works smarter, and stays compliant
Customer Message
AI Agent
Guardrails
Human Oversight
Resolution
Auto-resolve tickets
Solve most repeat issues automatically so your team handles the tough ones
Team management
Auto-route conversations to the right team, like refunds to the payments team
Guardrails and security
Built-in guardrails keep automation safe with limits, approvals, and audit logs
Human in the loop
Give continuous feedback to guide AI replies and improve accuracy
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place, so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
FAQ's
Frequently Asked
Questions
FAQ's
Frequently Asked
Questions
FAQ's
Frequently Asked
Questions
System normal
System normal
System normal