Cross-industryGame & play
Daily Word Grid
A daily word puzzle whose answer is yesterday's fastest-rising customer word.
Listen
Reason
Act
Verify
Learn
Closes 5 of 5: Listen, Reason, Act, Verify, Learn
The job
Get the whole organisation to learn one new thing customers are saying every day, get that word an owner before lunch, and retire it only when its volume verifiably falls.
The moment
Example, illustrative figures
At 7:40 the CEO posts his 3/6 grid to the leadership WhatsApp group. By 9:00 the answer, returns, has an owner, and three weeks later it sits in the retired-words hall at half its volume, with his name on the claim.
What it does
- Log a play and streak
- Claim the word (Who owns this?)
- Ping the owner
- Share the grid
- Stamp retirement
What you see
Daily word puzzle with letter tiles, a spoiler-free plain-text square share grid, streaks, and a Thursday team board
What it moves
Weekly active players as a share of team members (logins), and words claimed then verified retired, in contacts per week removed
Built for
- Frontline staff
- Executives & leadership
- Product & digital
- CX leaders & VoC
