Clear, fair, and accountable.
Our legal framework is designed to protect you and your customers. From transparent terms to strong data rights, Clarity is built on trust, compliance, and respect for your ownership.
Clear, fair, and accountable.
Our legal framework is designed to protect you and your customers. From transparent terms to strong data rights, Clarity is built on trust, compliance, and respect for your ownership.
Clear, fair, and accountable.
Our legal framework is designed to protect you and your customers. From transparent terms to strong data rights, Clarity is built on trust, compliance, and respect for your ownership.
Welcome to Clarity’s Legal Center. This page brings together all of the key information about how we protect your data, respect your privacy, and comply with global regulations.
If you have questions about any of the policies listed here, please reach out to us at legal@onclarity.com.
Terms of Service
Our Terms of Service set out the rules for using Clarity. They cover:
Who can use the platform and under what conditions.
Account creation, responsibilities, and permitted use.
Service commitments, including uptime and support.
Payment terms and subscription agreements.
Termination rights and cancellation policies.
Limitations of liability, warranties, and disclaimers.
You can review the full Terms of Service.
Privacy Policy
Your privacy matters. Clarity’s Privacy Policy explains:
What personal data we collect (such as account information, billing details, and support usage).
How we use that data (to provide services, improve features, and ensure security).
How long we keep it and your right to request deletion.
How we comply with GDPR, HIPAA, PDPL, and other regional regulations.
Your rights as a user: access, correction, erasure, and portability.
Read the full Privacy Policy.
Data Protection & Security
We take a compliance-first approach to data protection. Our security and data protection commitments include:
SOC 2 Type II Certification – independent verification of our controls.
Encryption – all data encrypted in transit and at rest, with optional customer-managed keys.
Access Controls – SSO, MFA, and role-based permissions.
Data Residency – regional hosting options to meet sovereignty requirements.
Auditability – every AI and human action is logged for full traceability.
For a deeper look, visit our Security page.
Compliance Commitments
Clarity goes beyond global standards to ensure our customers can deploy AI safely:
Alignment with ISO/IEC 42001 (AI governance), NIST AI RMF, and SR 11-7.
GDPR, HIPAA, and PDPL compliance for data privacy and sensitive information.
Financial transaction safeguards with dual approval for refunds and credits.
The Smart Agent Service Manual (SASM), our proprietary framework for safe and governed AI operations.
More details are available on our Compliance.
Acceptable Use Policy
To keep Clarity safe and reliable, we prohibit:
Illegal or fraudulent activity.
Attempts to reverse engineer, hack, or disrupt our service.
Uploading malicious code, spam, or harmful content.
Using Clarity to spread misinformation, harassment, or hate speech.
Bypassing security or compliance controls.
Violations may lead to suspension or termination of service
AI Ethics and Guardrails
Clarity is committed to responsible AI. That means:
No training of shared AI models on your customer data.
Guardrails that block sensitive topics like politics, legal advice, or medical diagnoses unless specifically authorized.
Escalation to humans whenever confidence is low.
Full audit trails for financial actions.
Continuous monitoring and review of model performance.
Intellectual Property
Our rights: Clarity owns all rights to the platform, software, and AI systems.
Your rights: You own your data and customer content. We never claim ownership of it.
License: You get a non-exclusive license to use Clarity under your subscription agreement.
Subprocessors
To deliver services, Clarity may use carefully vetted subprocessors for hosting, analytics, or communication.
All subprocessors are bound by confidentiality and security agreements.
A full, up-to-date list of subprocessors is availablein our Trust-center.
Government & Law Enforcement Requests
We handle government requests with care:
All requests must be legally valid and properly served.
We notify customers of requests unless prohibited by law.
We do not give direct access to systems or data.
Reporting Issues
If you believe you’ve found a security issue, compliance gap, or legal concern, please contact us: legal@onclarity.com
We operate a no-blame culture and encourage responsible disclosure.
Changes to Legal Documents
From time to time, we may update these terms and policies. If changes are significant, we’ll notify customers in advance through email or in-app alerts.
Closing Statement
At Clarity, legal and compliance are not checkboxes — they’re the foundation of how we build trust. Whether you’re a customer, partner, or regulator, our goal is transparency, accountability, and the highest standard of protection for your data.
Welcome to Clarity’s Legal Center. This page brings together all of the key information about how we protect your data, respect your privacy, and comply with global regulations.
If you have questions about any of the policies listed here, please reach out to us at legal@onclarity.com.
Terms of Service
Our Terms of Service set out the rules for using Clarity. They cover:
Who can use the platform and under what conditions.
Account creation, responsibilities, and permitted use.
Service commitments, including uptime and support.
Payment terms and subscription agreements.
Termination rights and cancellation policies.
Limitations of liability, warranties, and disclaimers.
You can review the full Terms of Service.
Privacy Policy
Your privacy matters. Clarity’s Privacy Policy explains:
What personal data we collect (such as account information, billing details, and support usage).
How we use that data (to provide services, improve features, and ensure security).
How long we keep it and your right to request deletion.
How we comply with GDPR, HIPAA, PDPL, and other regional regulations.
Your rights as a user: access, correction, erasure, and portability.
Read the full Privacy Policy.
Data Protection & Security
We take a compliance-first approach to data protection. Our security and data protection commitments include:
SOC 2 Type II Certification – independent verification of our controls.
Encryption – all data encrypted in transit and at rest, with optional customer-managed keys.
Access Controls – SSO, MFA, and role-based permissions.
Data Residency – regional hosting options to meet sovereignty requirements.
Auditability – every AI and human action is logged for full traceability.
For a deeper look, visit our Security page.
Compliance Commitments
Clarity goes beyond global standards to ensure our customers can deploy AI safely:
Alignment with ISO/IEC 42001 (AI governance), NIST AI RMF, and SR 11-7.
GDPR, HIPAA, and PDPL compliance for data privacy and sensitive information.
Financial transaction safeguards with dual approval for refunds and credits.
The Smart Agent Service Manual (SASM), our proprietary framework for safe and governed AI operations.
More details are available on our Compliance.
Acceptable Use Policy
To keep Clarity safe and reliable, we prohibit:
Illegal or fraudulent activity.
Attempts to reverse engineer, hack, or disrupt our service.
Uploading malicious code, spam, or harmful content.
Using Clarity to spread misinformation, harassment, or hate speech.
Bypassing security or compliance controls.
Violations may lead to suspension or termination of service
AI Ethics and Guardrails
Clarity is committed to responsible AI. That means:
No training of shared AI models on your customer data.
Guardrails that block sensitive topics like politics, legal advice, or medical diagnoses unless specifically authorized.
Escalation to humans whenever confidence is low.
Full audit trails for financial actions.
Continuous monitoring and review of model performance.
Intellectual Property
Our rights: Clarity owns all rights to the platform, software, and AI systems.
Your rights: You own your data and customer content. We never claim ownership of it.
License: You get a non-exclusive license to use Clarity under your subscription agreement.
Subprocessors
To deliver services, Clarity may use carefully vetted subprocessors for hosting, analytics, or communication.
All subprocessors are bound by confidentiality and security agreements.
A full, up-to-date list of subprocessors is availablein our Trust-center.
Government & Law Enforcement Requests
We handle government requests with care:
All requests must be legally valid and properly served.
We notify customers of requests unless prohibited by law.
We do not give direct access to systems or data.
Reporting Issues
If you believe you’ve found a security issue, compliance gap, or legal concern, please contact us: legal@onclarity.com
We operate a no-blame culture and encourage responsible disclosure.
Changes to Legal Documents
From time to time, we may update these terms and policies. If changes are significant, we’ll notify customers in advance through email or in-app alerts.
Closing Statement
At Clarity, legal and compliance are not checkboxes — they’re the foundation of how we build trust. Whether you’re a customer, partner, or regulator, our goal is transparency, accountability, and the highest standard of protection for your data.
System normal
System normal
System normal