Social Media
Spot perception shifts early
Conversations on YouTube reflect how audiences perceive announcements, campaigns, and updates. Clarity analyzes comments and reactions to show which topics resonate and which cause confusion.
By integrating Clarity and YouTube, businesses gain visibility into emerging trends and recurring feedback for example, comments under product tutorial videos that reveal user confusion.
Inform content and messaging
These insights help marketing and CX teams refine messaging, close knowledge gaps, and align plans with customer expectations.
These insights help prioritize fixes and surface opportunities for improvement.
Understand social feedback with confidence
NLP analyzes comments and discussions to reveal tone, topics, and shifts in perception. This gives teams confidence when refining content and announcements.


