Find themes that guide product decisions

Yotpo collects publicly shared experiences that influence purchase decisions. Connecting it to OnClarity allows reviews to be analyzed at scale so teams can see which topics dominate, how sentiment shifts, and where customers face friction.

When OnClarity connects to Yotpo, it turns unstructured feedback into actionable insight for example, verified purchase reviews mentioning product quality or packaging.

Turn public feedback into product insight

OnClarity groups similar remarks, relates themes to product areas, and monitors changes after releases or policy updates. This turns scattered commentary into a clear picture of priorities for product and CX.

The result is faster decision-making and a more consistent customer experience.

NLP that scales with your feedback

Artificial intelligence and natural language processing help interpret large volumes of review text quickly and consistently. OnClarity uses these methods to group similar comments, highlight sentiment trends, and surface themes that need attention.