Find themes that guide product decisions

TrustPilot collects publicly shared experiences that influence purchase decisions. Connecting it to Clarity allows reviews to be analyzed at scale so teams can see which topics dominate, how sentiment shifts, and where customers face friction.

By integrating Clarity and TrustPilot, businesses gain visibility into emerging trends and recurring feedback like delivery and service feedback that shapes brand reputation.

See what customers say and why it matters

Clarity groups similar remarks, relates themes to product areas, and monitors changes after releases or policy updates. This turns scattered commentary into a clear picture of priorities for product and CX.

This clarity allows teams to refine operations and focus on what matters most to customers.

NLP that scales with your feedback

Artificial intelligence and natural language processing help interpret large volumes of review text quickly and consistently. Clarity uses these methods to group similar comments, highlight sentiment trends, and surface themes that need attention.