ZeeMee: College Chat & Friends
ZeeMee: College Chat & Friends
ZeeMee: College Chat & Friends
ZeeMee: College Chat & Friends
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Many users are overwhelmed by excessive notifications, which can be disruptive and lead to turning off notifications entirely. This affects around 15% of users, who find the constant alerts frustrating and unnecessary. Example: 'I get like 90 notifications from this app IN A ROW, it's so disruptive.''s key feedback
A weekly roundup of Many users are overwhelmed by excessive notifications, which can be disruptive and lead to turning off notifications entirely. This affects around 15% of users, who find the constant alerts frustrating and unnecessary. Example: 'I get like 90 notifications from this app IN A ROW, it's so disruptive.''s key feedback
A weekly roundup of Many users are overwhelmed by excessive notifications, which can be disruptive and lead to turning off notifications entirely. This affects around 15% of users, who find the constant alerts frustrating and unnecessary. Example: 'I get like 90 notifications from this app IN A ROW, it's so disruptive.''s key feedback
Verification Issues
A significant number of users face issues with receiving verification codes, preventing them from signing up or accessing their accounts. Approximately 10% of users report this problem, which is exacerbated by a lack of response from customer support. Example: 'I tried to join, but the verification code wouldn’t send, and the support team wouldn’t message me back.'
I can't even get past the sign up because my 'phone number is invalid'.
Verification Issues
A significant number of users face issues with receiving verification codes, preventing them from signing up or accessing their accounts. Approximately 10% of users report this problem, which is exacerbated by a lack of response from customer support. Example: 'I tried to join, but the verification code wouldn’t send, and the support team wouldn’t message me back.'
I can't even get past the sign up because my 'phone number is invalid'.
Verification Issues
A significant number of users face issues with receiving verification codes, preventing them from signing up or accessing their accounts. Approximately 10% of users report this problem, which is exacerbated by a lack of response from customer support. Example: 'I tried to join, but the verification code wouldn’t send, and the support team wouldn’t message me back.'
I can't even get past the sign up because my 'phone number is invalid'.
Notification Overload
Many users are overwhelmed by excessive notifications, which can be disruptive and lead to turning off notifications entirely. This affects around 15% of users, who find the constant alerts frustrating and unnecessary. Example: 'I get like 90 notifications from this app IN A ROW, it's so disruptive.'
This app sends WAY too many notifications, even if you set it up to only alert you of 'important' messages.
Notification Overload
Many users are overwhelmed by excessive notifications, which can be disruptive and lead to turning off notifications entirely. This affects around 15% of users, who find the constant alerts frustrating and unnecessary. Example: 'I get like 90 notifications from this app IN A ROW, it's so disruptive.'
This app sends WAY too many notifications, even if you set it up to only alert you of 'important' messages.
Notification Overload
Many users are overwhelmed by excessive notifications, which can be disruptive and lead to turning off notifications entirely. This affects around 15% of users, who find the constant alerts frustrating and unnecessary. Example: 'I get like 90 notifications from this app IN A ROW, it's so disruptive.'
This app sends WAY too many notifications, even if you set it up to only alert you of 'important' messages.
App Crashes and Glitches
Frequent app crashes and glitches hinder user experience, with about 20% of users reporting issues such as the app freezing, crashing, or failing to load messages. This significantly impacts usability and user satisfaction. Example: 'The app crashes every time I attempt to upload a video.'
The app crashes when I open it.
App Crashes and Glitches
Frequent app crashes and glitches hinder user experience, with about 20% of users reporting issues such as the app freezing, crashing, or failing to load messages. This significantly impacts usability and user satisfaction. Example: 'The app crashes every time I attempt to upload a video.'
The app crashes when I open it.
App Crashes and Glitches
Frequent app crashes and glitches hinder user experience, with about 20% of users reporting issues such as the app freezing, crashing, or failing to load messages. This significantly impacts usability and user satisfaction. Example: 'The app crashes every time I attempt to upload a video.'
The app crashes when I open it.
Inadequate Customer Support
Users express frustration with the lack of timely and effective customer support, especially when dealing with account issues or app glitches. Approximately 12% of users feel unsupported, which diminishes trust in the app. Example: 'Their customer service doesn't reply either, so don't bother.'
I've tried contacting the support team. No one has answered the entire week!
Inadequate Customer Support
Users express frustration with the lack of timely and effective customer support, especially when dealing with account issues or app glitches. Approximately 12% of users feel unsupported, which diminishes trust in the app. Example: 'Their customer service doesn't reply either, so don't bother.'
I've tried contacting the support team. No one has answered the entire week!
Inadequate Customer Support
Users express frustration with the lack of timely and effective customer support, especially when dealing with account issues or app glitches. Approximately 12% of users feel unsupported, which diminishes trust in the app. Example: 'Their customer service doesn't reply either, so don't bother.'
I've tried contacting the support team. No one has answered the entire week!
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Discord is praised for its robust features and ease of use, especially for gaming and community building. However, users have reported issues with app crashes, bugs, and concerns about security and inappropriate content.
Users' choice
Discord is praised for its robust features and ease of use, especially for gaming and community building. However, users have reported issues with app crashes, bugs, and concerns about security and inappropriate content.
Users' choice
Discord is praised for its robust features and ease of use, especially for gaming and community building. However, users have reported issues with app crashes, bugs, and concerns about security and inappropriate content.
Runner up
WhatsApp is appreciated for its simplicity and widespread use for communication with friends and family. Users, however, express frustration with frequent updates, account restrictions, and issues with app functionality.
Runner up
WhatsApp is appreciated for its simplicity and widespread use for communication with friends and family. Users, however, express frustration with frequent updates, account restrictions, and issues with app functionality.
Runner up
WhatsApp is appreciated for its simplicity and widespread use for communication with friends and family. Users, however, express frustration with frequent updates, account restrictions, and issues with app functionality.
Straggler
ZeeMee is valued for helping college students connect and find roommates, but users report frequent app crashes, slow performance, and issues with uploading content, which hinder the overall experience.
Straggler
ZeeMee is valued for helping college students connect and find roommates, but users report frequent app crashes, slow performance, and issues with uploading content, which hinder the overall experience.
Straggler
ZeeMee is valued for helping college students connect and find roommates, but users report frequent app crashes, slow performance, and issues with uploading content, which hinder the overall experience.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Verification Issues
Users face significant challenges with phone number verification, preventing them from accessing the app. This issue is compounded by unresponsive customer support, leaving users unable to resolve the problem.
Notification Overload
The app sends excessive notifications, including irrelevant updates, which overwhelms users and disrupts their experience. Users find it difficult to manage these notifications effectively.
School Availability
Many users are frustrated by the absence of their local or intended colleges in the app, limiting their ability to connect with relevant communities. This lack of coverage diminishes the app's utility for these users.
App Crashes
Frequent app crashes and slow performance hinder users' ability to engage with the platform effectively. These technical issues lead to a frustrating user experience.
Content Moderation
Inadequate content moderation allows inappropriate behavior and harassment to persist, creating a toxic environment for users. Reports of harassment are not being addressed promptly or effectively.
Profile and Chat Bugs
Users encounter bugs when trying to update profiles or engage in chats, such as messages not loading or disappearing. These issues disrupt communication and diminish the app's reliability.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
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weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
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70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
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System normal
System normal
System normal