Kapi-Action
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Some users are unhappy with the automatic application of the face beauty filter, which they feel detracts from the authenticity of their photos. This issue affects around 5% of users who prefer unaltered images.'s key feedback
A weekly roundup of Some users are unhappy with the automatic application of the face beauty filter, which they feel detracts from the authenticity of their photos. This issue affects around 5% of users who prefer unaltered images.'s key feedback
A weekly roundup of Some users are unhappy with the automatic application of the face beauty filter, which they feel detracts from the authenticity of their photos. This issue affects around 5% of users who prefer unaltered images.'s key feedback
Paid Features
A significant number of users are frustrated with the transition of previously free features to paid ones, affecting approximately 20% of users. This change has led to dissatisfaction among long-time users who enjoyed the app's offerings without cost.
I used to love this app, but now many features require payment, which is disappointing.
Paid Features
A significant number of users are frustrated with the transition of previously free features to paid ones, affecting approximately 20% of users. This change has led to dissatisfaction among long-time users who enjoyed the app's offerings without cost.
I used to love this app, but now many features require payment, which is disappointing.
Paid Features
A significant number of users are frustrated with the transition of previously free features to paid ones, affecting approximately 20% of users. This change has led to dissatisfaction among long-time users who enjoyed the app's offerings without cost.
I used to love this app, but now many features require payment, which is disappointing.
Beauty Filter Issue
Some users are unhappy with the automatic application of the face beauty filter, which they feel detracts from the authenticity of their photos. This issue affects around 5% of users who prefer unaltered images.
I love the app, but the face beauty filter ruins my pictures, and I wish I could turn it off.
Beauty Filter Issue
Some users are unhappy with the automatic application of the face beauty filter, which they feel detracts from the authenticity of their photos. This issue affects around 5% of users who prefer unaltered images.
I love the app, but the face beauty filter ruins my pictures, and I wish I could turn it off.
Beauty Filter Issue
Some users are unhappy with the automatic application of the face beauty filter, which they feel detracts from the authenticity of their photos. This issue affects around 5% of users who prefer unaltered images.
I love the app, but the face beauty filter ruins my pictures, and I wish I could turn it off.
Limited Free Filters
While users appreciate the available filters, there is a desire for more free options, with about 10% of users expressing this sentiment. The limited free selection is seen as a barrier to fully enjoying the app's potential.
The filters are pretty, but I wish more were free.
Limited Free Filters
While users appreciate the available filters, there is a desire for more free options, with about 10% of users expressing this sentiment. The limited free selection is seen as a barrier to fully enjoying the app's potential.
The filters are pretty, but I wish more were free.
Limited Free Filters
While users appreciate the available filters, there is a desire for more free options, with about 10% of users expressing this sentiment. The limited free selection is seen as a barrier to fully enjoying the app's potential.
The filters are pretty, but I wish more were free.
Positive Retro Experience
Despite some issues, a majority of users, approximately 60%, praise the app for its ability to provide a nostalgic, retro experience with its camera and filter options, enhancing their photo-taking experience.
This app gives my photos an amazing vintage look, and I love it so much.
Positive Retro Experience
Despite some issues, a majority of users, approximately 60%, praise the app for its ability to provide a nostalgic, retro experience with its camera and filter options, enhancing their photo-taking experience.
This app gives my photos an amazing vintage look, and I love it so much.
Positive Retro Experience
Despite some issues, a majority of users, approximately 60%, praise the app for its ability to provide a nostalgic, retro experience with its camera and filter options, enhancing their photo-taking experience.
This app gives my photos an amazing vintage look, and I love it so much.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Kapi-Action receives overwhelmingly positive feedback for its variety of retro-style filters and ease of use, with users praising its ability to capture beautiful vintage photos and videos. However, some users express dissatisfaction with the number of filters locked behind a paywall, which has led to frustration among long-time users.

Users' choice
Kapi-Action receives overwhelmingly positive feedback for its variety of retro-style filters and ease of use, with users praising its ability to capture beautiful vintage photos and videos. However, some users express dissatisfaction with the number of filters locked behind a paywall, which has led to frustration among long-time users.

Users' choice
Kapi-Action receives overwhelmingly positive feedback for its variety of retro-style filters and ease of use, with users praising its ability to capture beautiful vintage photos and videos. However, some users express dissatisfaction with the number of filters locked behind a paywall, which has led to frustration among long-time users.

Runner up
Dazz Cam is highly praised for its authentic vintage effects and user-friendly interface, making it a favorite among photography enthusiasts. Despite its popularity, recent updates introducing a subscription model have disappointed many users who previously enjoyed the app's features without additional costs.

Runner up
Dazz Cam is highly praised for its authentic vintage effects and user-friendly interface, making it a favorite among photography enthusiasts. Despite its popularity, recent updates introducing a subscription model have disappointed many users who previously enjoyed the app's features without additional costs.

Runner up
Dazz Cam is highly praised for its authentic vintage effects and user-friendly interface, making it a favorite among photography enthusiasts. Despite its popularity, recent updates introducing a subscription model have disappointed many users who previously enjoyed the app's features without additional costs.

Straggler
VHS Cam is appreciated for its nostalgic video effects and simplicity, allowing users to easily create retro-style videos. However, the introduction of a subscription model and issues with app functionality have led to negative feedback from users who feel the app no longer offers the value it once did.

Straggler
VHS Cam is appreciated for its nostalgic video effects and simplicity, allowing users to easily create retro-style videos. However, the introduction of a subscription model and issues with app functionality have led to negative feedback from users who feel the app no longer offers the value it once did.

Straggler
VHS Cam is appreciated for its nostalgic video effects and simplicity, allowing users to easily create retro-style videos. However, the introduction of a subscription model and issues with app functionality have led to negative feedback from users who feel the app no longer offers the value it once did.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Monetization Shift
Users are frustrated with the sudden shift to monetizing previously free features, which has led to dissatisfaction and potential loss of long-term users. This change has alienated loyal users who were accustomed to free access to certain features.
Beauty Filter Issue
The automatic face beauty filter is negatively impacting user experience by altering photos in an undesirable way, with no apparent option to disable it. This lack of control over filter application is a significant pain point for users seeking authenticity.
Limited Free Filters
While the app offers a variety of filters, users express a desire for more free options, feeling restricted by the current offerings. This limitation may hinder user engagement and satisfaction, especially among those unwilling to pay for additional features.
In-App Purchases Confusion
There is confusion and dissatisfaction regarding the in-app purchase model, as users are unclear about what is included in the free version versus paid options. This lack of transparency can lead to frustration and decreased trust in the app.
Feature Accessibility
Users appreciate the variety of camera and filter options but are concerned about the accessibility of these features without premium access. The current model may limit the app's appeal to a broader audience seeking comprehensive free access.
User Retention Risk
The recent changes in the app's pricing model pose a risk to user retention, as long-time users express dissatisfaction and consider leaving. This shift could impact the app's growth and reputation if not addressed promptly.
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How leading brands use Clarity
How leading brands use Clarity
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Monthly Customers
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Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


