Yik Yak
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."'s key feedback
A weekly roundup of A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."'s key feedback
A weekly roundup of A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."'s key feedback
Ad Disruption
Many users are frustrated with ads interrupting their experience, even after purchasing premium subscriptions. Approximately 10% of users report issues with ads disrupting their music or appearing unexpectedly. "Even after paying for premium, ads still pop up and interrupt my music."
Ad Disruption
Many users are frustrated with ads interrupting their experience, even after purchasing premium subscriptions. Approximately 10% of users report issues with ads disrupting their music or appearing unexpectedly. "Even after paying for premium, ads still pop up and interrupt my music."
Ad Disruption
Many users are frustrated with ads interrupting their experience, even after purchasing premium subscriptions. Approximately 10% of users report issues with ads disrupting their music or appearing unexpectedly. "Even after paying for premium, ads still pop up and interrupt my music."
Moderation Bias
A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."
Moderation Bias
A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."
Moderation Bias
A significant number of users feel that the app's moderation is biased, particularly against conservative viewpoints, leading to unfair bans. This issue affects around 15% of users who express concerns about free speech. "I got banned for expressing a conservative opinion, while others with different views remain unpunished."
Cyberbullying Concerns
Users are concerned about the app enabling cyberbullying due to its anonymous nature, with little accountability for harmful behavior. Approximately 20% of users mention issues related to harassment and bullying. "I was bullied and doxxed on the app, and the bullies faced no consequences despite being reported."
Cyberbullying Concerns
Users are concerned about the app enabling cyberbullying due to its anonymous nature, with little accountability for harmful behavior. Approximately 20% of users mention issues related to harassment and bullying. "I was bullied and doxxed on the app, and the bullies faced no consequences despite being reported."
Cyberbullying Concerns
Users are concerned about the app enabling cyberbullying due to its anonymous nature, with little accountability for harmful behavior. Approximately 20% of users mention issues related to harassment and bullying. "I was bullied and doxxed on the app, and the bullies faced no consequences despite being reported."
Loss of Local Focus
Users miss the app's original local community focus, feeling it has shifted to a more generic social media platform. About 12% of users express disappointment over the loss of location-based interactions. "I redownloaded the app hoping for local content, but it's now just like any other social media app."
Loss of Local Focus
Users miss the app's original local community focus, feeling it has shifted to a more generic social media platform. About 12% of users express disappointment over the loss of location-based interactions. "I redownloaded the app hoping for local content, but it's now just like any other social media app."
Loss of Local Focus
Users miss the app's original local community focus, feeling it has shifted to a more generic social media platform. About 12% of users express disappointment over the loss of location-based interactions. "I redownloaded the app hoping for local content, but it's now just like any other social media app."
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Yik Yak receives mixed feedback, with users appreciating the anonymity and community connection, but expressing concerns about inappropriate content and user behavior. Some users enjoy the app's features and find it fun, while others are frustrated by technical issues and the prevalence of negative interactions.
Users' choice
Yik Yak receives mixed feedback, with users appreciating the anonymity and community connection, but expressing concerns about inappropriate content and user behavior. Some users enjoy the app's features and find it fun, while others are frustrated by technical issues and the prevalence of negative interactions.
Users' choice
Yik Yak receives mixed feedback, with users appreciating the anonymity and community connection, but expressing concerns about inappropriate content and user behavior. Some users enjoy the app's features and find it fun, while others are frustrated by technical issues and the prevalence of negative interactions.
Runner up
Jodel is praised for its community engagement and anonymity, but users frequently complain about unjust bans and poor customer support. The app's moderation policies are often criticized, leading to frustration among users who feel unfairly treated.
Runner up
Jodel is praised for its community engagement and anonymity, but users frequently complain about unjust bans and poor customer support. The app's moderation policies are often criticized, leading to frustration among users who feel unfairly treated.
Runner up
Jodel is praised for its community engagement and anonymity, but users frequently complain about unjust bans and poor customer support. The app's moderation policies are often criticized, leading to frustration among users who feel unfairly treated.
Straggler
Whisper is criticized for its lack of moderation and the prevalence of inappropriate content, including illegal activities. Users are disappointed with the app's functionality and the need to pay for basic features, leading to a decline in user satisfaction.
Straggler
Whisper is criticized for its lack of moderation and the prevalence of inappropriate content, including illegal activities. Users are disappointed with the app's functionality and the need to pay for basic features, leading to a decline in user satisfaction.
Straggler
Whisper is criticized for its lack of moderation and the prevalence of inappropriate content, including illegal activities. Users are disappointed with the app's functionality and the need to pay for basic features, leading to a decline in user satisfaction.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Ad Disruption
Users who pay for premium to avoid ads still encounter them, leading to dissatisfaction with the premium service. This undermines the value proposition of the premium offering and could affect user retention.
Speech Censorship
There is a perception of biased moderation, with users feeling that their posts are unfairly removed or that they are banned for expressing certain viewpoints. This perceived lack of free speech could alienate a significant portion of the user base.
Political Bias
The app is criticized for having a political bias, with users claiming that conservative views are censored while liberal views are not. This perceived bias could lead to a polarized user community and limit the app's appeal.
Community Shift
Users lament the shift from a local, community-focused platform to one that resembles larger social media networks like Reddit. This change has diluted the unique value of Yik Yak as a hyper-local communication tool.
Inadequate Moderation
The app is criticized for allowing harmful content like racism and antisemitism while censoring less offensive posts. This inconsistency in moderation could harm the app's reputation and user trust.
Music Interruption
Ads within the app are causing music to pause or cut out, disrupting the user experience. This technical issue could lead to user frustration and decreased app usage.
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Create experiences people remember for the right reasons
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How leading brands use Clarity
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20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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System normal
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System normal