X-VPN - Super VPN & Best Proxy
X-VPN - Super VPN & Best Proxy
X-VPN - Super VPN & Best Proxy
X-VPN - Super VPN & Best Proxy
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users are frustrated with the high number of ads, which disrupt the user experience and make the app less appealing. This problem affects around 15% of users, who find the ads intrusive and annoying.'s key feedback
A weekly roundup of Users are frustrated with the high number of ads, which disrupt the user experience and make the app less appealing. This problem affects around 15% of users, who find the ads intrusive and annoying.'s key feedback
A weekly roundup of Users are frustrated with the high number of ads, which disrupt the user experience and make the app less appealing. This problem affects around 15% of users, who find the ads intrusive and annoying.'s key feedback
Frequent Disconnections
Many users report that the VPN frequently disconnects, causing interruptions in their internet usage. This issue affects approximately 20% of users, leading to frustration, especially during important tasks.
The VPN disconnects every 5 minutes, making it unreliable for continuous use.
Frequent Disconnections
Many users report that the VPN frequently disconnects, causing interruptions in their internet usage. This issue affects approximately 20% of users, leading to frustration, especially during important tasks.
The VPN disconnects every 5 minutes, making it unreliable for continuous use.
Frequent Disconnections
Many users report that the VPN frequently disconnects, causing interruptions in their internet usage. This issue affects approximately 20% of users, leading to frustration, especially during important tasks.
The VPN disconnects every 5 minutes, making it unreliable for continuous use.
Excessive Ads
Users are frustrated with the high number of ads, which disrupt the user experience and make the app less appealing. This problem affects around 15% of users, who find the ads intrusive and annoying.
There are way too many ads, making the app almost unusable.
Excessive Ads
Users are frustrated with the high number of ads, which disrupt the user experience and make the app less appealing. This problem affects around 15% of users, who find the ads intrusive and annoying.
There are way too many ads, making the app almost unusable.
Excessive Ads
Users are frustrated with the high number of ads, which disrupt the user experience and make the app less appealing. This problem affects around 15% of users, who find the ads intrusive and annoying.
There are way too many ads, making the app almost unusable.
Slow Connection Speeds
A significant number of users experience slow connection speeds, which hampers the app's effectiveness for streaming and gaming. Approximately 10% of users report this issue, impacting their overall satisfaction.
The VPN is super slow and disconnects frequently, making it hard to use.
Slow Connection Speeds
A significant number of users experience slow connection speeds, which hampers the app's effectiveness for streaming and gaming. Approximately 10% of users report this issue, impacting their overall satisfaction.
The VPN is super slow and disconnects frequently, making it hard to use.
Slow Connection Speeds
A significant number of users experience slow connection speeds, which hampers the app's effectiveness for streaming and gaming. Approximately 10% of users report this issue, impacting their overall satisfaction.
The VPN is super slow and disconnects frequently, making it hard to use.
Subscription Issues
Some users have encountered problems with subscriptions, such as being charged without receiving the promised service. This issue affects about 5% of users, leading to dissatisfaction and requests for refunds.
I was charged for a subscription, but the VPN stopped working shortly after.
Subscription Issues
Some users have encountered problems with subscriptions, such as being charged without receiving the promised service. This issue affects about 5% of users, leading to dissatisfaction and requests for refunds.
I was charged for a subscription, but the VPN stopped working shortly after.
Subscription Issues
Some users have encountered problems with subscriptions, such as being charged without receiving the promised service. This issue affects about 5% of users, leading to dissatisfaction and requests for refunds.
I was charged for a subscription, but the VPN stopped working shortly after.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
ExpressVPN is highly praised for its reliability, speed, and ease of use across multiple devices. Users appreciate its consistent performance and excellent customer service, making it a top choice for privacy and streaming.

Users' choice
ExpressVPN is highly praised for its reliability, speed, and ease of use across multiple devices. Users appreciate its consistent performance and excellent customer service, making it a top choice for privacy and streaming.

Users' choice
ExpressVPN is highly praised for its reliability, speed, and ease of use across multiple devices. Users appreciate its consistent performance and excellent customer service, making it a top choice for privacy and streaming.

Runner up
NordVPN receives mixed feedback, with many users appreciating its protection and ease of use, while others report issues with connectivity and customer support. Despite some complaints, it remains popular for its security features.

Runner up
NordVPN receives mixed feedback, with many users appreciating its protection and ease of use, while others report issues with connectivity and customer support. Despite some complaints, it remains popular for its security features.

Runner up
NordVPN receives mixed feedback, with many users appreciating its protection and ease of use, while others report issues with connectivity and customer support. Despite some complaints, it remains popular for its security features.

Straggler
X-VPN receives mixed reviews, with many users praising its speed and ease of use, while others report connectivity issues and frequent disconnections. Some users express frustration with ads and subscription management.

Straggler
X-VPN receives mixed reviews, with many users praising its speed and ease of use, while others report connectivity issues and frequent disconnections. Some users express frustration with ads and subscription management.

Straggler
X-VPN receives mixed reviews, with many users praising its speed and ease of use, while others report connectivity issues and frequent disconnections. Some users express frustration with ads and subscription management.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Frequent Disconnections
Users experience frequent disconnections, with the VPN cutting out every few minutes, disrupting their internet activities. This issue is particularly problematic for users relying on stable connections for work or gaming.
Excessive Ads
The app is inundated with ads, which users find intrusive and disruptive to their experience. This is especially frustrating when ads appear immediately upon opening the app or interrupt VPN sessions.
Subscription Issues
Users report being charged for subscriptions that do not work as expected, with the VPN failing to connect post-purchase. This has led to dissatisfaction and requests for refunds.
Privacy Concerns
There are serious concerns about privacy breaches, with users claiming their accounts were compromised while using the VPN. This raises questions about the app's security protocols.
Performance Decline
Long-term users note a decline in performance, with the VPN becoming slower and less reliable over time. This has led to frustration among users who previously had positive experiences.
Connection Limitations
The VPN struggles to connect on weaker Wi-Fi networks, rendering it ineffective in situations where users need it most. This limitation undermines the app's utility for users with inconsistent internet access.
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How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


